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Microsoft Dynamics RMS (Archived)

Merge Customer Accounts and Purchase history (RMS - SO)

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Hi

I would like to merge a few Store Operations Duplicate Customer Accounts and their purchase history. Found the following knowledge base articles, just not sure which to use and what the difference is between them. Any help would be appreciated.

How to merge two records that were created for the same customer in Retail Management System, Store Operations
(889805 - modified: 2013-11-02)
This article describes how to merge two records that were created for the same customer.

How to merge Item and Customer Information from one database to another
(872348 - modified: 2013-11-02)
This article discusses how to merge Item and Customer Information from one database to another.

DJ

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