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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Error After UR 12 inst...
Microsoft Dynamics CRM (Archived)

Error After UR 12 install (IFD)

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Posted on by spride 140

After the installation of UR 12 my CRM 2011 deployment no longer worked. I am receiving the message below:

An error has occurred.

Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support.

System.NullReferenceException: Object reference not set to an instance of an object. at Microsoft.Crm.MainApplication.Application_Error(Object sender, EventArgs eventArguments)

 

 

After turning on tracing I found an exception being thrown every time I try to load a crm page, Could not load type 'Microsoft.Crm.CrmPerformanceCounterFactory'. I double checked that Microsoft.CRM v 5.0.0.0 was not in C:\Windows\assembly, there were no entries for Microsoft.CRM. I have installed every UR sequentially. I have NO idea what could be causing this and am now rolling back to UR 11

 

Here is a copy of the full tracing:

# CRM Tracing Version 2.0
# LocalTime: 2013-02-05 20:18:12.494
# Categories: *:Verbose
# CallStackOn: No
# ComputerName: CRM2011
# CRMVersion: 5.0.9900.1010
# DeploymentType: OnPremise
# ScaleGroup:
# ServerRole: AppServer, AsyncService, DiscoveryService, ApiServer, HelpServer, DeploymentService, SandboxServer, DeploymentManagementTools

[2013-02-05 20:18:12.494] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Verbose |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | MapOrgUtility.SetOrganizationInformation  ilOffset = 0x83
>MapOrgEngine: Retreived the OrgId[{193A2E1C-B6FD-DE11-AAED-001DD8B71C1A}] for URL[http://crm2011/cms/main.aspx].
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Application |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | MainApplication.Initialize  ilOffset = 0x2E
>Exception occurred in Application_OnBeginRequest: System.TypeLoadException: Could not load type 'Microsoft.Crm.CrmPerformanceCounterFactory' from assembly 'Microsoft.Crm, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.
   at Microsoft.Crm.WebServices.ImportXmlService.InitializePerformanceCounters()
   at Microsoft.Crm.ServerPerformanceCounterInitializer.Microsoft.Crm.IApplicationInitializer.Initialize()
   at Microsoft.Crm.RunInitializerTracker.TryRun(Type typeOfInitializer, RunInitializerDelegate RunInitializerDelegate)
   at Microsoft.Crm.ApplicationInitializer.Microsoft.Crm.IApplicationInitializer.Initialize()
   at Microsoft.Crm.MainApplication.Initialize(String nameCallerMethod)
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Application |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ErrorInformation.LogError  ilOffset = 0x17
>MSCRM Error Report:
--------------------------------------------------------------------------------------------------------
Error: Could not load type 'Microsoft.Crm.CrmPerformanceCounterFactory' from assembly 'Microsoft.Crm, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.

Error Message: Could not load type 'Microsoft.Crm.CrmPerformanceCounterFactory' from assembly 'Microsoft.Crm, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.

Source File: Not available

Line Number: Not available

Request URL: http://crm2011/cms/main.aspx

Stack Trace Info: [TypeLoadException: Could not load type 'Microsoft.Crm.CrmPerformanceCounterFactory' from assembly 'Microsoft.Crm, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.]
   at Microsoft.Crm.WebServices.ImportXmlService.InitializePerformanceCounters()
   at Microsoft.Crm.ServerPerformanceCounterInitializer.Microsoft.Crm.IApplicationInitializer.Initialize()
   at Microsoft.Crm.RunInitializerTracker.TryRun(Type typeOfInitializer, RunInitializerDelegate RunInitializerDelegate)
   at Microsoft.Crm.ApplicationInitializer.Microsoft.Crm.IApplicationInitializer.Initialize()
   at Microsoft.Crm.MainApplication.Initialize(String nameCallerMethod)
   at Microsoft.Crm.MainApplication.Application_OnBeginRequest(Object sender, EventArgs eventArguments)
   at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | FaultHelper.ConvertToFault  ilOffset = 0x0
>TryConvertToFaultExceptionInternal: exception: System.TypeLoadException
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.DumpExceptionToTrace  ilOffset = 0x11
>----- dump exception/fault tree (TryConvertToFaultExceptionInternal: before) -----
>>>>>> EXCEPTION: 0
>Type: System.TypeLoadException
>Message (162): Could not load type 'Microsoft.Crm.CrmPerformanceCounterFactory' from assembly 'Microsoft.Crm, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.
>StackTrace: present: 1EE284F4
>no PluginTrace
>InnerException <null>
><<<<< EXCEPTION: 0
>
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.ConvertToFault  ilOffset = 0x24
>NestingDepth: 24
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.ConvertToFault  ilOffset = 0x57
>ToSingleFaultUntyped: enter
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.ToSingleFaultUnTyped  ilOffset = 0x0
>ToSingleFault/FE<OSF>: enter
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.ConvertToFault  ilOffset = 0x57
>UNEXPECTED: no fault?
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.ToSingleFaultUnTyped  ilOffset = 0x3A
>ToSingleFaultOther: enter
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.ConvertMessageAndErrorCode  ilOffset = 0x46
>enter: ConvertMessageAndErrorCode: System.TypeLoadException: Could not load type 'Microsoft.Crm.CrmPerformanceCounterFactory' from assembly 'Microsoft.Crm, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.ConvertMessageAndErrorCode  ilOffset = 0x23B
>System.TypeLoadException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #284AB452: System.TypeLoadException: Could not load type 'Microsoft.Crm.CrmPerformanceCounterFactory' from assembly 'Microsoft.Crm, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.
>   at Microsoft.Crm.WebServices.ImportXmlService.InitializePerformanceCounters()
>   at Microsoft.Crm.ServerPerformanceCounterInitializer.Microsoft.Crm.IApplicationInitializer.Initialize()
>   at Microsoft.Crm.RunInitializerTracker.TryRun(Type typeOfInitializer, RunInitializerDelegate RunInitializerDelegate)
>   at Microsoft.Crm.ApplicationInitializer.Microsoft.Crm.IApplicationInitializer.Initialize()
>   at Microsoft.Crm.MainApplication.Initialize(String nameCallerMethod)
>   at Microsoft.Crm.MainApplication.Application_OnBeginRequest(Object sender, EventArgs eventArguments)
>   at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
>   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.ConvertMessageAndErrorCode  ilOffset = 0x28B
>exit: ConvertMessageAndErrorCode: errorCode: 0x80040216; message: System.TypeLoadException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #284AB452
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.ToSingleFaultCommon  ilOffset = 0x16
>ToSingleFaultCommon: enter
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.ToSingleFaultCommon  ilOffset = 0xAE
>no PluginTrace
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.ToSingleFaultCommon  ilOffset = 0x12F
>no CrmExceptionFaults
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.ToSingleFaultCommon  ilOffset = 0x183
>IncludeCallStack: True
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.TryConvertToFaultExceptionInternal  ilOffset = 0xAD
>TryConvertToFaultExceptionInternal: new FE<OSF>
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | ExceptionConverter.DumpExceptionToTrace  ilOffset = 0x11
>----- dump exception/fault tree (TryConvertToFaultExceptionInternal: after) -----
>>>>>> EXCEPTION: 0
>Type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.BaseServiceFault]
>Message (132): System.TypeLoadException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #284AB452
>StackTrace <null>
>no PluginTrace
>>>>>> FAULT: 0
>ErrorCode: 0x80040216: ErrorCodes.UnExpected
>Message (132): System.TypeLoadException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #284AB452
>Timestamp: present
>TraceText <null>
>CallStack: present: 1EE284F4
>InnerFault <null>
><<<<< FAULT: 0
>InnerException <null>
><<<<< EXCEPTION: 0
>
[2013-02-05 20:18:12.510] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Application |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 5e61b532-3b73-495a-9f2c-5fa29dea3a4f | MainApplication.Application_Error  ilOffset = 0x58E
>Application is not initialized and an error has occurred

 

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I have the same question (0)
  • Mohammad Atif Profile Picture
    Mohammad Atif on at
    Re: Error After UR 12 install (IFD)

    Is this the issue only with Claims and IFD or you are your CRM Server is Down and you are unable to access the web pages locally

    Thanks,

  • spride Profile Picture
    spride 140 on at
    Re: Error After UR 12 install (IFD)

    I am unable to access the webpages locally.

    I receive the same message if I access any of my orgs via the IFD address (https), the internal address (http), or http://localhost/ directly on the machine (I am using port 80 and 443, no special ports).

    I cloned the VM that is hosting CRM and have the clone running without a network connection, I have installed UR 12 on the clone.

  • Mohammad Atif Profile Picture
    Mohammad Atif on at
    Re: Error After UR 12 install (IFD)

    Uninstall UR 12 and see if your CRM Server is coming up back after a reboot. I am not sure how you have done the cloning but this is something which is not documented and the supported way of moving any CRM database from one Server (VM) to another is mentioned in Implementation guide

    Thanks,

  • spride Profile Picture
    spride 140 on at
    Re: Error After UR 12 install (IFD)

    If I uninstall UR12 it works.

    I have removed my clone.

  • spride Profile Picture
    spride 140 on at
    Re: Error After UR 12 install (IFD)

    I am still having this problem in my production environment if UR12 is installed.

  • spride Profile Picture
    spride 140 on at
    RE: Error After UR 12 install (IFD)

    I tried UR13, but I am still having this issue. I am sitting at UR11 at the moment.

  • Community Member Profile Picture
    Community Member on at
    RE: Error After UR 12 install (IFD)

    SPRIDE have you made any progress on this, we recently upgraded and are facing the same situation.

  • spride Profile Picture
    spride 140 on at
    RE: Error After UR 12 install (IFD)

    Sadly, no. I had other items come up and had to put this on the back burner for now. I may get to it again in the next couple weeks. Let me know if you have any luck with it... :/

  • Community Member Profile Picture
    Community Member on at
    RE: Error After UR 12 install (IFD)

    Will do Thanks!

  • Verified answer
    spride Profile Picture
    spride 140 on at
    RE: Error After UR 12 install (IFD)

    I contacted Microsoft about this issue, see the fix below:

    After installing the Update Rollup (initially UR12 but also UR14 gave the same results),  CRM was not accessible, a generic error was presented on the web page and in the Event Log we could see a .Net TypeLoadException trying to load CrmPerformanceCounterFactory.

    This appeared to be a DLL version issue and using Process Explorer from the Sysinternals website I was able to see that Microsoft.Crm.Webservices.dll was being loaded from an unusual location: c:\Windows\Microsoft.Net\assembly\GAC_MSIL, and the DLL there was old.  I renamed the Microsoft.Crm.Webservices folder there plus I removed all the Microsoft.crm.* files under C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files\root\<ID>\<ID> to ensure no older cached DLL’s were being used.  After an iisreset the CRM UI now mostly loaded but in any of the grid panes we were getting a Generic SQL error.

    After we resolved the performance counter problem, we were getting a common generic SQL error that was resolved with the below steps:

    Generic SQL Error

    Using SQL Profiler I was able to determine that the error was related to a query that was being executed against the PrincipalObjectAccessReadSnapshot table in the CRM Org database, that query was trying to retrieve a column called ObjectTypeCodeName that did not exist in the table definition.  Researching in our internal knowledgebase I found another case with the same issue that included a script that fixes the problem by removing the references to the existence of this column in the table from our metadata, the script is:

                   delete from MetadataSchema.Attribute where AttributeId in ('4456bbb5-0bad-4360-afca-74d099056116', 'c3dce60b-fd95-43b4-8d20-ea4bbcd5c436')

                   delete from AttributeIds where AttributeId in ('4456bbb5-0bad-4360-afca-74d099056116', 'c3dce60b-fd95-43b4-8d20-ea4bbcd5c436')

    Note that this script needs to be run against all CRM Org databases in the deployment, it should remove 4 rows in total.

    

    

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