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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Business Portal Instal...
Microsoft Dynamics GP (Archived)

Business Portal Install Questions

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Posted on by Bron 4

I'm trying to install BP4.0 on a web server. The SQL environment is setup as
a cluster/farm. (GPV10).

During the BP requirements pre-check - I get an error message that the
Number of Processors requirements failed.

I ignore that check and tried the install anyways (always the optimistic
person I am) and I get the error message:

"Your Operating system does not meet the requirements for Business Portal.
The supported systems are Windows Server 2003 (standard, enterprise, and web
Edition) and small business server 2003.

The web server is a Windows Server 2008 (32 bit install).

Basic questions -

1.  I noticed when I did my pre-check - I had to use the SQL DNS Name in
order to verify connectivity to the SQL server. Therefore, my question
is.........is BP supported in a SQL cluster/farm configuration?

2.  I was told if the web server has Windows 2008 - it had to be 32bit. Why,
then did I get the operating system error? Our server is 32bit.

3.  Minimum processors - does the web server have to have 2 processors?

Thanks in advance......

*This post is locked for comments

I have the same question (0)
  • Jivtesh Singh Profile Picture
    Jivtesh Singh on at

    Hey Bron,

    Have you looked at the Business Portal System Requirements ? https://mbs.microsoft.com/partnersource/documentation/systemrequirements/system_requirements_gp10_webapps.htm?printpage=false

    That should answer some of your questions.  

    2. Are you installing from the Microsoft Dynamics GP 10.0 Feature Pack 1  or the RTM ? Issues with Win 2008 could be related to your installer being the RTM version. Windows 2008 is Supported with exceptions (32-bit only) Service Pack 2 required. Do you have SP 2 installed ? Are you installing in a domain environment ?

    3. The requirements state - 1 Dual Core or 2 Single Core Processors


     

    Jivtesh
    www.jivtesh.com - GP Blog
    www.gpwindow.com - GP Resources from GP MVPs and Experts

     

     

     

  • Rob Bernhardt Profile Picture
    Rob Bernhardt on at

    Bron,

    BP 4.0 is not supported on Windows 2008.  BP 4.0 SP2 is.  Please download and give that a try

    Thanks

    Rob

  • Bron Profile Picture
    Bron 4 on at

    Rob -

    Is there a download for BP4.0 post SP2? I downloaded the GP10 feature pack1 dvd - thinking that BP would be on it - it wasn't.

    Yet as I pursue through partnersource - I can't find a download for BP4.0 SP2 or later.

    I have the BP4.0 install media - but i can't apply SP2 until I perform the initial install correct? And I can't do the inititial install due to Server 2008 operating system........it's a catch 22 isn't it?

    Your thoughts?

  • Rob Bernhardt Profile Picture
    Rob Bernhardt on at

    Bron,

    Here are the download locations: 

    https://mbs.microsoft.com/partnersource/downloads/servicepack/mdgp10_bpservicepacks.htm?printpage=false

    https://mbs.microsoft.com/customersource/downloads/servicepacks/mdgp10_bpservicepacks.htm?printpage=false.

    This service pack is a full install.  You do not need to install Business Portal 4.0 before installing SP2.

    Thanks

    Rob

  • Bron Profile Picture
    Bron 4 on at

    Thanks for hanging with me...........I was able to download SP2.

    I got the message that GP Web Services needs to be installed - I was told it was installed but apparently it isn't.

    So - I went to install GP Web Services and got this message:

     "The Active Directory Lightweight Directory Services Role must be installed on the computer before the Microsoft GP Dynamics Web Service"

     I searched techknowledge and did not find anything. Is this something IIS related?

  • Rob Bernhardt Profile Picture
    Rob Bernhardt on at

    Bron, 

    That's a role that you'll need to add through Server Manager.

    Thanks

    Rob

  • Bron Profile Picture
    Bron 4 on at

    Yet another hurdle.

     I was able to add the role in Server Manager (quite easy).

    Now I get message that IIS 6.0 and ASP.NET2.0 must be installed on computer before you can install GP Web Services.

    IIS7.0 and ASP.NET is installed on this computer. From Administrative Tasks, I see IIS6.0 and IIS7.0. When I open IIS6.0 - there is no computer, application pools or default web sites set up.

    In IIS7.0 everything is setup and ready to go.

    I'm using GP Web Services V10 - install from the original CD (no SP's). The Web Services Install is not recoginizing IIS7.0.......

    I searched Techknolwedge for soltion - no results. I searched for just Web Services SP2 - but could not find it - only SP4 which won't work unless we upgrade Dynamics to SP4 (on SP2 right now).

    Any thoughts? I'm about ready to submit support request.......

    Thanks again............hope you're having better day than me...........

  • Rob Bernhardt Profile Picture
    Rob Bernhardt on at

    Bron,

    Take a look at BusinessPortalInstallation.pdf.  It details some of the install dependencies.  Specifically, ASP.Net is a supcomponent of the web server role.  Regarding IIS 6.0, I believe you need the management compatibility component.

    Thanks

    Rob

  • Bron Profile Picture
    Bron 4 on at

    Rob - Thanks for hanging with me on this thread. You have been great.

    I was able to get GP Web Services installed. I had to use SP2 in order for the installer to recogonize that IIS7.0 was already installed.

    However, I have a question -

    During the install of web services - I normally choose the default site and let GP Web Services create the site. However, since Sharepoint Services is being deployed (I'm never worked with Sahrepoint before) I choose the same site that was configured for Business Portal. I'm not certain - but I thought I read somewhere that web services should not use same application pool and site as Business Portal? I reviewed my install documents and could not find anything on point.

    Can you clarify?

    Also - I ran the BP pre-check and I got these results........

     Business Portal Prerequisite Checker Report Back Office Version:  Microsoft Dynamics GP 10.0/Microsoft Dynamics SL 7.0 Feature Pack 1 Date/Time:  8/23/2010 9:46:56 AM
    Summary
    The following items will not prevent installation, but may affect Business Portal setup.

    Processor Count - Below Minimum Site: 

    Default Web Site - SSL Enabled - Failed Site: 

    SharePoint Central Administration v3 - SSL Enabled - Failed Site: 

    Office Server Web Services - SSL Enabled - Failed Site: 

    SharePoint - gpportal.ignition.bm80 - SSL Enabled - Failed Site: 

    SharePoint - SSP24989 - SSL Enabled - Failed Site: 

    SharePoint - MySites25191 - SSL Enabled - Failed Site: 

    Dynamics Security Admin Service - SSL Enabled - Failed

    Is the Processor count or the SSL setup critical elements, in your opinion?

    Thanks in advance.......

  • Rob Bernhardt Profile Picture
    Rob Bernhardt on at

    Bron,

    You're correct.  The recommendation is to have Web Services and Business Portal on different app pools.  If something within either app causes the app pool to go down, it shouldn't affect the other application.

    No need to worry about the BP Prereq Checker warnings/errors. 

    Thanks

    Rob

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