Supply chain | Supply Chain Management, Commerce

Mapping Files is not showing while configuring Detours

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Posted on by DYNA_ANSH

Hello Team

I am exploring new detours functionality.

I did all the configuration, but in available detours menu mapping files is not showing

Related setup screen are mentioned below.

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Siv Sagar 5,282 Super User 2025 Season 2 on at

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Hi,

Click on "Create default setup" and start from scratch. Hope, this will work.

Best regards,

Siv Sagar

This post is my own opinion and does not necessarily reflect the opinion or view of my company.

Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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Hana Xue Microsoft Employee on at

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Hi DYNA，

I set it in the test environment, and the display is normal. You may try to reset it in the mobile device steps interface.

Or whether your detour field is customized. If it is customized, you may be able to recreate it in the Mobile device menu items. I tested it and it should be related to the mode field. If I tried it and changed it to work, it will be displayed normally. At the same time, you can select other Menu item names to test whether all of them cannot display field mapping.

Best Regards,

Hana

This post is my own opinion and does not necessarily reflect the opinion or view of my company.

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Osvel Reyes 46 on at

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Hey DYNA,

I had the same issue. Until I realized that warehouse app field names were not loaded.

To create the default app field names go to Warehouse management / Setup / Mobile devie / Warehouse app field names

Then, hit on the "Create default setup" button at the top of the screen.

By doing that all the app field names will be loaded and only then you will be able to map the fields in the detour window. In theory this should not happen because these are one of the first configuration we need to complete for setting up device menu, but mistakes may happen!

If I answered your question correctly please validate my answer. Thank you!

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