Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Dynamics Portal Customization- change navigation options

(0) ShareShare
ReportReport
Posted on by 2

Hi,

Below screenshot is from my customer portal and the page opened is case details. When i'm opening this web page, i will get the form navigation as highlighted below. It is showing out of the box case number (CAS-XXX-XXXX) but i need to change it to a custom field(Ticket ID). I don't have any idea from where to change the same.

Can anyone help with this.

46523.Capture.PNG

Best Regards,

Abhiram

*This post is locked for comments

  • Suggested answer
    Jharana Baliyar Singh Profile Picture
    2,665 on at
    RE: Dynamics Portal Customization- change navigation options

    community.dynamics.com/.../311204

  • Suggested answer
    Jharana Baliyar Singh Profile Picture
    2,665 on at
    RE: Dynamics Portal Customization- change navigation options

    Hi Abhiram,

    follow the below :

    community.dynamics.com/.../248161

    Thanks,

    Jharana

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 293,001 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,837 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans