Asked to save when opening a pending send email and closing it without making changes

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Posted on by JohnDion

Dynamics 365 On-Prem

When an email is in Pending Send and a user opens it to view it, when they go to close the email, without making any changes, they get a warning that they need to save changes.

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Naveen Ganeshe 3,397 User Group Leader on at

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Hello John!

Please refer to the below links as it could be the browser issue:

https://technologyblog.rsmus.com/microsoft-dynamics/dynamics-365-customer-engagement/microsoft-dynamics-crm-2013-issue-assistance-sure-want-leave-page-pop-save

https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/235971/are-you-sure-you-want-to-leave-this-page

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JohnDion 15 on at

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That is not the same pop-up. That is if the user doesn't have the site listed under trusted sites, this is not the case here.

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erhan.keskin 2,253 on at

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Hi John,

Do you have any jscript method which would make any field dirty? If so, please make sure they work for Create and Update forms.

Regards,

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Community Member on at

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Yeah, when I did read the post and saw the 'there are changes' message, first thing I thought was : there's at least 1 update done somewhere in javascript on the form.

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