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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Print Shipping Labels ...
Supply chain | Supply Chain Management, Commerce
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Print Shipping Labels for containers - error: Shipping carrier tracking number not found, label cannot be printed.

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Posted on by Jana K. 95

Hello, experts, 

I'm getting this error trying to Print Shipping Labels from the Warehouse management > Packing and containerization > Containers screen: Shipping carrier tracking number not found, label cannot be printed.

pastedimage1657651255298v1.png

I've added the tracking number to the packing slip, but this does not help:

pastedimage1657651430179v2.png

Do I miss some other place where this tracking number should be added?

I have the same question (0)
  • Jana K. Profile Picture
    Jana K. 95 on at
    RE: Print Shipping Labels for containers - error: Shipping carrier tracking number not found, label cannot be printed.

    Alice,

    thank you for the explanation!

    How can I specify this tracking number manually?

  • Suggested answer
    AliceBarendregt Profile Picture
    AliceBarendregt 1,470 on at
    RE: Print Shipping Labels for containers - error: Shipping carrier tracking number not found, label cannot be printed.

    Hi Jana,

    This button is available after enabling the SPS feature. In order to retrieve the tracking number you need to manifest the container first. Depending on your config you either receive the option to specify this tracking number manually or if you have a proper integration with the associated carrier the tracking number will automatically be generated. After the manifest is successful you should be able to review this tracking number via the container form. After this you can generate the associated shipping label.

    This post might be helpful for you: docs.microsoft.com/.../small-parcel-shipping

  • Suggested answer
    nunomaia Profile Picture
    nunomaia 23 Moderator on at
    RE: Print Shipping Labels for containers - error: Shipping carrier tracking number not found, label cannot be printed.

    You need update value "Container manifest id" in Containers to print label.

  • Jana K. Profile Picture
    Jana K. 95 on at
    RE: Print Shipping Labels for containers - error: Shipping carrier tracking number not found, label cannot be printed.

    Hi Judy, 

    No, it's not custom. I'm not sure what exactly enables this print option, I have enabled several setups and features:

    1. License configuration key  "Warehouse and Transportation Management" under System Administration > Setup > License configuration > Trade node (this is the most likely "suspect", because the system name of this button is "TMSContainerPrintLabel", looks like TMS prefix = Transportation Management System)

    2. "Consolidate shipments" feature

    3. "Small parcel shipping" feature

    After enabling all these, I've found the button "Shipping Labels"...

  • Suggested answer
    huijij Profile Picture
    huijij 19,811 on at
    RE: Print Shipping Labels for containers - error: Shipping carrier tracking number not found, label cannot be printed.

    Hi Jana,

    Would you specify if the "Shipping Labels" is custom? As it does not appear on the standard form.

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