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Microsoft Dynamics 365 | Integration, Dataverse...
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Not able to access my Field Service Mobile App

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Posted on by 50

Hi guys, I cannot login the mobile field service APP,

I followed this documents https://docs.microsoft.com/en-us/dynamics365/field-service/field-service-mobile-app-user-guide

1. I did add myself as user in Bookable Resources and inside the field security profile.

2. Matched the mobile version on D365 and also publish the setting.

But still cannot login, any one can help? 

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  • Brandon Sambat Profile Picture
    on at
    RE: Not able to access my Field Service Mobile App

    Apologies I must have added another '.' at the end - docs.microsoft.com/.../troubleshoot-conditional-access

  • Florida Tech Profile Picture
    50 on at
    RE: Not able to access my Field Service Mobile App

    Hi Brandon, thanks for the reply, could you give me the link again? this one shows 404!

  • Suggested answer
    Brandon Sambat Profile Picture
    on at
    RE: Not able to access my Field Service Mobile App

    Thank you for using Dynamics communities.  The error message means that your Azure security has a policy blocking you from connecting with the mobile device.  docs.microsoft.com/.../troubleshoot-conditional-access.

    You will need to work with you Azure admin to review the security settings for mobile apps.

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