web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Not able to access my ...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Not able to access my Field Service Mobile App

(0) ShareShare
ReportReport
Posted on by Florida Tech 50

Hi guys, I cannot login the mobile field service APP,

I followed this documents https://docs.microsoft.com/en-us/dynamics365/field-service/field-service-mobile-app-user-guide

1. I did add myself as user in Bookable Resources and inside the field security profile.

2. Matched the mobile version on D365 and also publish the setting.

But still cannot login, any one can help? 

Screen-Shot-2021_2D00_04_2D00_29-at-12.24.47-AM.png

IMG_5F00_3497.PNG

I have the same question (0)
  • Suggested answer
    Brandon Sambat Profile Picture
    Brandon Sambat Microsoft Employee on at

    Thank you for using Dynamics communities.  The error message means that your Azure security has a policy blocking you from connecting with the mobile device.  docs.microsoft.com/.../troubleshoot-conditional-access.

    You will need to work with you Azure admin to review the security settings for mobile apps.

  • Florida Tech Profile Picture
    Florida Tech 50 on at

    Hi Brandon, thanks for the reply, could you give me the link again? this one shows 404!

  • Brandon Sambat Profile Picture
    Brandon Sambat Microsoft Employee on at

    Apologies I must have added another '.' at the end - docs.microsoft.com/.../troubleshoot-conditional-access

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 109

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 78 Super User 2026 Season 1

#3
Martin Dráb Profile Picture

Martin Dráb 58 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Welcome to the Microsoft Dynamics 365 forum!
Identifying an Org as CDS or Dynamics
Get batch job history log from D365 FO to Power Automate
Gross and Net Weight of Shipments feeding back into Sales Order (from External Source)

Product updates

Dynamics 365 release plans