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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / PRICE LIST
Small and medium business | Business Central, N...
Suggested answer

PRICE LIST

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Posted on by CU15101500-1 25
I have a question regarding the standard price list functionality in BC.
 
Is it possible to combine (or cumulate) the channel discount and the customer-specific discount associated with that channel?
 
For example, the channel has a 10% discount, and the custumer with the same channel has a personalized 5% discount.
 
Would the system apply a total discount of 15% in this case, or does it only consider one of the two discounts?
 
Thank you for any clarification or suggestion
Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Jainam M. Kothari Profile Picture
    Jainam M. Kothari 12,390 Super User 2025 Season 2 on at
    PRICE LIST
    Hello,
     
    In Business Central, discounts from different sources like channel (customer price group) and customer-specific setups are not automatically combined; the system typically applies only one discount, usually the most specific or highest one based on configuration.
     
    To achieve a cumulative discount (e.g., 10% channel + 5% customer = 15%), you'd need to implement custom logic, use campaign pricing, or manually calculate and apply the combined discount.
  • Suggested answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 1,284 on at
    PRICE LIST
    Hello,
     
    In Business Central, discounts don’t add up. The system applies only the best (most favorable) discount from all valid price lists, not both the channel and customer discounts together. Combining them would require a customization.
     
    Regards,
    Oussama Sabbouh
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 93,512 Super User 2025 Season 2 on at
    PRICE LIST
    There's only one discount; you can test it briefly.
    If you need to combine discounts, only customization can do that.
    Alternatively, you could submit this idea to Microsoft.
    Missing a feature? Post or vote for ideas on: aka.ms/BCIdeas
     
    Hope this helps.
    Thanks.
    ZHU

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