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Small and medium business | Business Central, N...
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Users cannot logon to the Office Add-in Business Inbox and the authentication runs in a loop when using Safari browser

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Just wanted to share some information about an issue that took us a long time to resolve as this did only happen with Safari browsers and we were not able to reproduce it consistently. When using the Office Add-in Business Inbox in the Safari browser, there is a continuous loop of authentication attempts. This is because Safari blocks third party cookies by default.

More information here:
https://www.clubrunnersupport.com/article/710-enable-third-party-cookies-for-safari
https://www.engadget.com/2020-03-24-safari-blocks-all-third-party-cookies-by-default.html

if you do run into this scenario, you now know what to do.

Thanks.

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  • Suggested answer
    Marco Mels Profile Picture
    on at
    RE: Users cannot logon to the Office Add-in Business Inbox and the authentication runs in a loop when using Safari browser

    Not a question but feel free to respond if things are not clear.

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