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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / D365 Field Service: Sc...
Microsoft Dynamics CRM (Archived)

D365 Field Service: Schedule work order to a contact resource

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Posted on by Nithya Palanisamy 232

Hi,

In Field Service Resource Scheduling, we have an option to select resource as a "Contact". But how do we assign roles to contact so that they will be able to access Field Service Mobile app to resolve the work order.

Thanks,

Nithya

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  • Suggested answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at

    Hi Nithya,

    Please look at this: 

    community.dynamics.com/.../241616

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