web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Best app for Field Ser...
Microsoft Dynamics CRM (Archived)

Best app for Field Service Technicians

(0) ShareShare
ReportReport
Posted on by Anders Bak Rasmussen 15

Hi,

We are currently setting up a Field Service solution for a client, and we are having a discussion on which app is the best for Field Service use? Please let us know your comments and experience, pro and cons are welcome.

BR
Anders

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    PS Profile Picture
    PS 23,577 on at

    Search the field service app in your play/App Store (available free and you can customise it)

    www.microsoft.com/.../field-service-mobile-app-user-s-guide.aspx

    For customisation, follow instructions here:

    www.microsoft.com/.../install-the-field-service-mobile-app.aspx

  • Suggested answer
    TheMarkChristie Profile Picture
    TheMarkChristie 10,328 Moderator on at

    Hi Anders

    In the FS project I have worked on we have used the Field Service (Resco) app a it allows lots of changes and you can also run script on the app rather than server side

  • Neil Parkhurst Profile Picture
    Neil Parkhurst 10,727 User Group Leader on at

    I would suggest the RESCO app. Firstly as it is configurable but also I feel that the offline access is essential for people out in the field.

  • Suggested answer
    Alagunellaikumar Profile Picture
    Alagunellaikumar 6,212 on at

    Hi

    My suggestion would be RESCO mobile app

  • Abbas Khan Profile Picture
    Abbas Khan 255 on at

    You can either use F1 Sky App (Field Service Mobile) or RESCO's app

    You will have limitations of 10 entities I think you can use free of cost if you use RESCO and will need to pay if you want to use more than that for custom entities however you get more functionality with that as compared to F1 app.

    We have used F1 app/Field Service Mobile app for couple of clients and had no issue, and also used offline HTML to run JavaScript and use it for validation purpose etc.

    In one scenario engineers have Samsung devices (android) and using app and no complains.

  • Community Member Profile Picture
    Community Member on at

    Hi Anders,

    I will suggest a third party app Liid for tracking calls, emails and meeting to Dynamics when on the field. Please look for more here.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
AS-17030037-0 Profile Picture

AS-17030037-0 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans