This issue usually occurs when the Business Central connector isn’t properly registered or there's a region/environment mismatch in Power Automate.
Here are steps to resolve:
1. Check Environment: Make sure you're connected to the correct Dataverse environment where your Business Central instance is located.
2. Add Connection Manually:
Go to Data > Connections in Power Automate.
Search for Business Central and create a new connection using your Microsoft credentials.
3. Region Issue: Business Central connectors may not appear if your Power Platform region doesn't match your Business Central region. This can especially happen in sandbox or non-default environments.
4. Tenant Settings: If you're using a company tenant, admin settings or policies might block connector visibility. Contact your M365/Power Platform admin.
5. Browser Cache: Try clearing browser cache or use incognito/private window to rule out a UI glitch.
If the issue persists, contact Microsoft support to verify connector availability for your tenant.
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