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Microsoft Dynamics CRM (Archived)

Email question

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Hi

I am starting to learn to use Dynamics CRM 2016 on-premises and have a fairly basic (I hope) question about email configuration.

I am creating a new workflow, and as part of that I have to define the "From" user. Now I have a couple of real users in the system but I actually want the email to come from the system itself (ie a generic email address such as no-reply@example.com).

Is this possible?

I am also assuming that, related to this, I was expecting to receive email alerts when selecting "Select the alerts to send to Microsoft Dynamics CRM users." - although nothing comes through - is this due to the fact that there is no top-level email configuration that handles those types of alerts?

Thanks for your help.

Carl

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