Item list freezes on Sales Line No. field lookup

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Posted on by SW-23121033-0

Hello,

I have found an issue with Search bar on Item List Lookup page.

When opened from No. field on Sales Line Subform on any sales document, the page just freezes, and I have to refresh whole tab to get back to BC.

At this point, I have found this issue on 2 tenants and locally. This doesn't affect all tenants and regions. This bug was introduced in BC 27.3 and is still an issue in 27.4. This wasn't a problem in BC27.0-27.2.

However, there is a workaround for this. When field 'Unit Cost' is hidden using personalization, the page works just fine.

Is there a way to fix this permanently, or is it something Microsoft has to fix?

Best Regards

Szymon Wielgosz

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Dynamics 365 Business Central

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RockwithNav 9,097 Super User 2026 Season 1 on at

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Seems to be a standard one if not any custom code is impacting this.

You said 2 tenants, is it working on the other tenants for the same version?

If yes than it won't be a standard issue.

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Mohana Yadav 61,214 Super User 2026 Season 1 on at

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It is a known issue,

It was tested by few users in 27.4 and confirmed it is working. Please check if there is any update for your environment.

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SW-23121033-0 48 on at

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Hi,

Thank you for your answers. Sadly, upgrading to BC27.4 didin't solve this issue for my tenants.

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Dhiren Nagar 2,910 Super User 2026 Season 1 on at

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Hi,

Microsoft is supposedly rolling out solution for this know issue in 27.4 release. May be it is rolling out based on regions.

I see that you have upgraded to 27.4, can you please check the build version? As per below screenshot from Microsoft documentation is resolved in Build 46164 or later.

Link to documentation - https://support.microsoft.com/en-au/topic/update-history-for-microsoft-dynamics-365-business-central-94543d51-59fe-13aa-89f3-cf0cf00e09fa

✅ Tick the checkbox below to mark the answer as verified, if it helped resolve your question.

Regards,

Dhiren.

LinkedIn - https://www.linkedin.com/in/ca-dhiren-nagar-5079081b2/

Blog - https://dhirennagar.blogspot.com/

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SW-23121033-0 48 on at

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Hi,

Currently my highest available build is 46041. I suppose I have to wait until I can upgrade to build 46164, so this will be fixed.

Thank you to everyone!

Szymon Wielgosz

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