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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Server Synchronisation
Microsoft Dynamics CRM (Archived)

Server Synchronisation

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Posted on by Ammar Zaied 1,670

i have a problem when i use Server Synchronisation (pop/smtp) in dynamics crm, the emai received after 1 or 2 days in mailbox and for each account i must put login and password, i need a solution, thank you.

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  • Suggested answer
    Manoj Batchu Profile Picture
    Manoj Batchu 1,691 on at

    Hello Ammar,

    In case of SMTP Server, You can use a service account with send-as permissions to all the accounts.

    With this you can use the same profile with Service account credentials for all the accounts.

  • Ammar Zaied Profile Picture
    Ammar Zaied 1,670 on at

    Hi Manoj,

    can you give me link to more undrestand, thanks.

  • Verified answer
    Manoj Batchu Profile Picture
    Manoj Batchu 1,691 on at

    Hello Ammar,

    You can refer the below link for creation of Email Profile and adding mailboxes to the profile using Server Side Sync.

    technet.microsoft.com/.../b4a7e72b-df4f-42d8-a91d-c69cc52ff138

  • Ammar Zaied Profile Picture
    Ammar Zaied 1,670 on at

    no email received !

    Server Profil :
    forward.png

    Forward mailbox:

    forward.png

    mailbox :

    6136.mailbox.png

  • Verified answer
    Ammar Zaied Profile Picture
    Ammar Zaied 1,670 on at

    Solution : Restart MSCRM Asynchronous service

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