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Last Activity Date - Can't filter by Activity Types

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I have a rollup field for Last Activity Date, but I need to filter this to only calculate activities of type=phone call. The "Add Condition" filter doesn't make this field available for me...Is there a way to do this using a rollup, or do I need to use a Flow to get the last activity date using only phone calls as the type?

lastactivity.png

  • saturation Profile Picture
    saturation 177 on at
    RE: Last Activity Date - Can't filter by Activity Types

    Is there a way to add multiple activity types or can you only use one, i.e., phone calls, or can we do phone calls and appointments?

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    Bipin D365 Profile Picture
    Bipin D365 28,959 Super User 2024 Season 1 on at
    RE: Last Activity Date - Can't filter by Activity Types

    HI,

    You can use below Rollup field configuration to achieve your requirement.

    CQ61.PNG

    I have used max of Actual End date. You change this to use Last Updated field as per your requirement.

    Please mark my answer verified if i were helpful

  • saturation Profile Picture
    saturation 177 on at
    RE: Last Activity Date - Can't filter by Activity Types

    Hi, MS is moving away from workflows so I'm hesitant to use that. Given that it sounds like we can't use an activity type filter on the rollup and shouldn't use workflows, we should probably use Flow to do this, right?

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,959 Super User 2024 Season 1 on at
    RE: Last Activity Date - Can't filter by Activity Types

    HI,

    You can achieve your requirement with OOB Workflow.

    blog.crgroup.com/.../

    Please mark my answer verified if i were helpful

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