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Hi all,
I'm struggling with a new custom challenge, maybe you could point me out into the right direction.
I am trying to send an email to the customer when his email is transformed to a case. and wanted to include in this email all the personnes that were CC, the main text and the subject of his first email
I did not find an out of the box feature to do it so I think with some custom activity w can get it working
Any help plz
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#1
Mohamed Amine Mahmoudi
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Super User 2025 Season 1
#2
Community Member
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#3
Victor Onyebuchi
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