Can't access admin panel after starting trial as the email I have is a personal email

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I created a trial environment but can't access the Power Platform Admin Center.

I receiver the email confirming the trial environment was created and there are no admin credentials shared in it as suggested on other posts.

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Community member 13 on at

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Can't access admin panel after starting trial as the email I have is a personal email

Hi All,

The answer from Perez Aguiar is partially correct!

To create a trial with Power Platform Admin Center access, perform the following steps.

Create a Microsoft Entra Trial account - Over the process of creating a Trial an ADM account is also created and this account has access to the Admin Portal.

Purchase Dynamics 365 Trial - In the Microsoft Entral Admin Portal it is possible to purchase a Dynamics 365 CE Trial (We do not have to pay anything, but you have to add a payment card on file).

Once the Dynamics 365 Trial license is purchased, we can access the Dynamics 365 admin center, including the Power Platform.

I hope it helps everyone!

Regards,

MA
PerezAguiar on at

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Can't access admin panel after starting trial as the email I have is a personal email

Hey!

My recommendation: go to Portal.azure.com, and login with that personal email. Then, open "Microsoft Entra" which used to be Azure Active Directory. Then create a new user and assign it the Global Administrator role and a Dynamics 365 license.

Then, login to the POwerPlatformAdmin Center or Admin.Microsoft.com with this new admin that you've just created.

Regards,
Suggested answer

Dengliang Li Microsoft Employee on at

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Can't access admin panel after starting trial as the email I have is a personal email

Hi,

Has your personal account been associated with a Microsoft account?

According to the official documentation.
Customer Insights - Journeys trial FAQ - Dynamics 365 Customer Insights | Microsoft Learn

Best Regards,
Dengliang Li