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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Batch Recovery Error
Microsoft Dynamics GP (Archived)

Batch Recovery Error

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Posted on by juandedios74 66

Hello Everyone,

  My company's treasure just got an error today when trying to post a batch, he received posting interrupted use batch recovery. When I used the batch recovery it also failed. The more info indicated A get/change operation on table 'PM_Key_MSTR' could not find a record. He was able to print out the checks but was not able to post it. Any assistance would be greatly appreciated.  

. Batch-Recovery-Error.JPG  

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  • juandedios74 Profile Picture
    juandedios74 66 on at
    RE: Batch Recovery Error

    Also I cannot edit the batch or transaction in this batch. I get a message to use the Batch Recovery window to continue processing this batch

  • Antony W Profile Picture
    Antony W 35 on at
    RE: Batch Recovery Error

    Have you tried using the master posting option, if the batch is available there?

  • Mick Egan Profile Picture
    Mick Egan 3,561 on at
    RE: Batch Recovery Error

    Sounds like the PM00400 Keys record is missing for one or more records.  You could try running check links on the Purchasing >> Payables Transaction Logical Files.

    Make sure you backup first, even try restoring to a Test Company for testing, as this may remove the actual transactions and not rebuild the links.

    Also, check in the Creditor Payables Enquiry whether the creditor cheques are showing in Work, Open or History status.

    Mick

  • juandedios74 Profile Picture
    juandedios74 66 on at
    RE: Batch Recovery Error

    Yes I did try that and it was not there.

  • Verified answer
    juandedios74 Profile Picture
    juandedios74 66 on at
    RE: Batch Recovery Error

    Thanks for the headsup Mick!!!

    I solved the issue by recreating the batch entry again with the exact same info "lucky" I always print the backup. Once I reentered the batch transaction we were able to process with no issues.

    Thanks for the help everyone!!!!!!

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