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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / customize Profiles
Small and medium business | Business Central, N...
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customize Profiles

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Posted on by Indira88 948

Hi All, 

We were trying to click on customise profiles and the +Field is missing from the inbox. We uninstalled all our extensions also for the demo environment this persists any reason why this is happening?

pastedimage1669671446074v1.png

+ Field is missing

  • Indira88 Profile Picture
    Indira88 948 on at
    RE: customize Profiles

    thanks Zhu,for all your efforts

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 85,978 Super User 2025 Season 1 on at
    RE: customize Profiles

    Sorry I can't offer more advice, I suggest you submit this issue to Microsoft.
    Also, hopefully other experts can give you better advice.

    Thanks.

    ZHU

  • Indira88 Profile Picture
    Indira88 948 on at
    RE: customize Profiles

    Hi Zhu,

    I am still not sure what was the issue but Today I could see the fields,without any changes,Any idea what could have been the reason also after clear personalization sometimes I could see the + field sometimes not

  • Indira88 Profile Picture
    Indira88 948 on at
    RE: customize Profiles

    Thank you gor the email Zhu,

    I faced this issue where one of the extensions pointed to an old extension version that was unpublished after a microsoft update. I tried fixing the same way but the problem persists. Is there a way to debug what might break this thing?

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 85,978 Super User 2025 Season 1 on at
    RE: customize Profiles

    Hi, This is very strange, I tried it in my test environment and didn't find this problem.
    Are you using a user with super?

    pastedimage1669680252509v3.png

    Thanks.

    ZHU

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