web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested answer

Dynamics NAV 2018 integration with Dynamics 365 Sales

(0) ShareShare
ReportReport
Posted on by 14

I am trying and failing to integrate Nav 2018 (on prem) with Dynamics 365 sales. Navision 2018 is updated to the latest version.

I have seen posts and guides refering to a plugin/solution that should be added to CRM but I could not see the name of this particular plugin/solution.

The account used to perform the connection has the system admin and system customiser roles within D365 CRM and it also is a non-interactive account and we have checked with and without a license assigned.

The error recieved is shown below.

Microsoft Dynamics NAV
---------------------------

Tilkoblingsoppsettet kan ikke valideres. Bekreft innstillingene og prøv på nytt.
Detaljert feilbeskrivelse: The system is unable to connect to Microsoft Dynamics CRM.

Detailed description: Unable to connect to CRM: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
Metadata contains a reference that cannot be resolved: 'https://instanename.api.crm4.dynamics.com/XRMServices/2011/Organization.svc?wsdl&sdkversion=0'. => The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. => The remote certificate is invalid according to the validation procedure.Unable to Login to Dynamics CRM
Unable to Login to Dynamics CRM.
---------------------------
OK
---------------------------

Any ideas?

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    91,036 Super User 2025 Season 2 on at
    RE: Dynamics NAV 2018 integration with Dynamics 365 Sales

    Hi, This appears to be a certificate issue.

    There are general methods for investigating certificate issues in the link below.

    https://stackoverflow.com/questions/9983265/the-remote-certificate-is-invalid-according-to-the-validation-procedure

    Hope this helps.

    Thanks.

    ZHU

  • planeflake Profile Picture
    14 on at
    RE: Dynamics NAV 2018 integration with Dynamics 365 Sales

    Thank you for your reply Josh. I cannot see any blocked traffic on the firewall logs relating to navision and I can also log into Dynamics 365 Sales from the Navision 2018 server also.

  • Suggested answer
    JAngle Profile Picture
    115 on at
    RE: Dynamics NAV 2018 integration with Dynamics 365 Sales

    Error suggests a networking issue not an application issue at this stage. I’d establish if the NAV server has firewall restrictions on communications it can make

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Andrés Arias – Community Spotlight

We are honored to recognize Andrés Arias as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Sumit Singh Profile Picture

Sumit Singh 3,055

#2
Sohail Ahmed Profile Picture

Sohail Ahmed 2,682 Super User 2025 Season 2

#3
YUN ZHU Profile Picture

YUN ZHU 2,209 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans