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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Relevance Search is th...
Microsoft Dynamics CRM (Archived)

Relevance Search is throwing message 'The Search Service is currently unavailable. Try again later or use categorized search' instead of search results

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Posted on by keerthic 95

Hi All,

Relevance Search at our Sandbox instance is throwing message 'The Search Service is currently unavailable. Try again later or use categorized search' while searching.

it is working fine in production and stopped working suddenly at the sandbox.

Note: Enabling and disabling Relevance Search didn't work either.

Your inputs are highly appreciated.

Thanks in advance,

Keerthi

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I have the same question (0)
  • Suggested answer
    Kokulan Profile Picture
    Kokulan 18,054 on at

    Hi

    Please make sure its configured properly, you can refer to the link below

    community.dynamics.com/.../dynamics-365-relevance-search-enable-and-set-up

    If you have configured it right, and even tried disabling and then enabling again, and if none has helped, it looks like a service outage.

    You could raise a ticket with Microsoft and also keep an eye on the latest forums here to see if other users are facing the similar issue.

  • keerthic Profile Picture
    keerthic 95 on at

    Hi Kukulan,

    Thanks for your response.

    we did configure it properly. After Disabling and enabling again didn't work either. Hence we raised a ticket with Microsoft. I will update the answer as soon as I get some resolution from Microsoft.

    Thanks

    Keerthi

  • chrispytwist Profile Picture
    chrispytwist 235 on at

    Did you find a solution for this? We're having the same issue in a number of our Instances.

    [quote user="keerthi"]

    Hi All,

    Relevance Search at our Sandbox instance is throwing message 'The Search Service is currently unavailable. Try again later or use categorized search' while searching.

    it is working fine in production and stopped working suddenly at the sandbox.

    Note: Enabling and disabling Relevance Search didn't work either.

    Your inputs are highly appreciated.

    Thanks in advance,

    Keerthi

    [/quote]

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