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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Email Router
Microsoft Dynamics CRM (Archived)

Email Router

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Posted on by Jay2014

Hello,

The event viewer has various worrying error messages relating to the Email router. Emails do sent bust sometimes can have pending status for a few minutes.  A few of them are as follows .

1. Could not verify the version of Microsoft Dynamics CRM at [http:/...] Client is unable to finish the security negotiation within the configured timeout (00:05:00). The current negotiation leg is 1 (00:05:00).

2. Could not verify the version of Microsoft Dynamics CRM at [http...] The request channel timed out attempting to send after 00:05:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.

The list goes one.  Is it normal to have these or is there something wrong ?

Thanks

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  • Suggested answer
    razdynamics Profile Picture
    razdynamics 17,308 User Group Leader on at
    RE: Email Router

    Hi Jay,

    Did you check which user the errors were displaying for and was that user successfully configured?

    Your EMail router can support multiple CRM Deployments so its also worth check if you have another other saved configurations.

    Also check if you have installed the correct EMail router rollup that matches your CRM rollup version?

    Best Wishes, Raz

  • Jay2014 Profile Picture
    Jay2014 on at
    RE: Email Router

    Thanks Raz,

    I have checked that and

    - they are both on the same rollup version.

    - Email router is supporting one deployment

    - I assume its for all users when they send emails, they seem to be generated when an email is sent.

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