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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Very Long Receipt
Microsoft Dynamics RMS (Archived)

Very Long Receipt

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Posted on by omar_saleem 170

Hi, every time I print a receipt from store ops it prints a very long receipt 60cm long. All the receipt details are there but the spacing between the lines is too much so it takes up a 60cm sheet for one receipt.

Please Help!!!!!!

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I have the same question (0)
  • Michael Marmah Profile Picture
    Michael Marmah 1,511 on at

    Can you upload a copy of the XML receipt file you are using?  there may be empty row tags <Row>""</Row> in several places in the file as well as the <Top>  position of the individual tables

  • omar_saleem Profile Picture
    omar_saleem 170 on at

    how do i upload onto this forum

  • Michael Marmah Profile Picture
    Michael Marmah 1,511 on at

    Dont know if its allowd on the forum to  give you my email so you can send it to me as I just realised there is no feature to upload files

    I can send you a temp email adresse so you can imbox me a copy of the file

    michael500@yopmail.com

  • omar_saleem Profile Picture
    omar_saleem 170 on at

    cheers mate iv emailed to the above address.

    Thanks

  • omar_saleem Profile Picture
    omar_saleem 170 on at

    The template looks perfect in the preview. It just doesnt print the way it appears on screen

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,382 on at

    Tell us more about your setup.

    Make and model of the printer

    Using Windows or OPOS drivers for it

    Is this a Customer receipt you or someone else had made, if so, try the out of the box receipt and see if it does the same.

  • omar_saleem Profile Picture
    omar_saleem 170 on at

    Hi Jeff, Thanks for your reply. I have an Aures Posligne Odyssey machine. Had software issues and decided to reinstall windows. I believe I have most drivers installed including card swipe and a PS-50 bar code scanner. RMS is up and running.

    The receipt printer I have is a Posligne ODP. I have installed all the drivers for it including OLE EPOS 2.62.

    I have the printer setup through USB so the configurations etc are as such:

    Device Name in printers and faxes: Thermal Receipt Printer

    OLE EPOS Device name: THERMALU

    Driver name: UNIDRV

    Data File: LKNEW4

    Config File: UNIDRVUI

    Driver version: 6.0

    RMS Config:

    OPOS driver: ThermalU  ( windows driver works and prints the receipt ok) (Only spaced out in OPOS setup)

    I dont want windows option because you have to go through printer options to print rather than a direct print from sale/print.

    Receipt format: 40 Column Receipt

    "try the out of the box receipt" How do I do that?

    Thanks

    Omar

  • omar_saleem Profile Picture
    omar_saleem 170 on at

    Hi guys. managed to get it to print right. It only prints on the port 1 configuration and not the usb config. working OK

    Many Thanks

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