web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Open Customer Entries Report - Date Invalid

(0) ShareShare
ReportReport
Posted on by 293

Hey,

Whenever I try to run the Open Customer Entries report I get "Date is not valid" no matter what date I choose.  Any help would be awesome

pastedimage1650311547899v1.png

Thanks!

I have the same question (0)
  • Suggested answer
    IB-29041624-0 Profile Picture
    1,187 Moderator on at

    Can you show us the request page for the report?

  • Suggested answer
    Dallefeld Profile Picture
    233 User Group Leader on at

    It sounds like you may have a date problem on one of your customer ledger entries.

    When you run your report, you are entering a single date in the As of....correct?

    In the meantime, you can go to Customer Ledger Entries and apply a filter for 'remaining amount' <>0 and this will should you all entries that are still open.

  • Suggested answer
    S.Kawamura Profile Picture
    1,532 on at

    Hi,

    I haven't seen the report request page, so I can't say for sure, but it is possible that the date format is incorrect.
    Please show us the Report Request page and Region value in My Settings.

    S.Kawamura

  • Suggested answer
    YUN ZHU Profile Picture
    101,126 Super User 2026 Season 1 on at

    Hi, It looks like you have entered the date in the wrong format, or the date cannot be empty, or there is no data in the date range.

    Please confirm the date entered and try again.

    Hope this will help.

    Thanks.

    ZHU

  • Suggested answer
    Suresh Kulla Profile Picture
    50,278 Super User 2026 Season 1 on at

    On that page you have a link called Copy Information to Clipboard,  click that and paste the output here to see the call stack.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,138 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,279 Super User 2026 Season 1

#3
AndrewThomas81 Profile Picture

AndrewThomas81 1,192

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans