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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Unable to login to my ...
Small and medium business | Business Central, N...
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Unable to login to my business account

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Posted on by CU07100648-0 2
Hello,

I am reaching out to the Microsoft business team for assistance with logging into my work business account. My password is not working, and I am unable to reset it due to receiving a message that it was not set up properly in my organisation.

I have attempted to contact support numerous times but have been unable to reach anyone. Additionally, I have been charged for a service that I am unable to use.

I am eagerly awaiting someone from the Microsoft business team to contact me and help resolve this issue.
 
Thank you.
Evaldas
Categories:
Business Central
Business Central
Microsoft.png
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 4,598 on at
    Unable to login to my business account
    Yes from the error message, the account does not have the admin rights.
    Normally, when you subscribe to M365, you get an on.microsoft.com account which is by default an admin account, please double check this with the one who got the subscription.
     
    Hope this will help you out.
     
    Regards,
    Khushbu Rajvi
  • Suggested answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,926 Super User 2024 Season 2 on at
    Unable to login to my business account
    Well You should ask Your admin to reset your password.

    Reset passwords - Microsoft 365 admin | Microsoft Learn
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,647 Super User 2024 Season 2 on at
    Unable to login to my business account
    This is not a BC question, and only Microsoft can help you with this.
     
     
    Thanks.
    ZHU

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