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Small and medium business | Business Central, N...
Suggested Answer

Unable to login to my business account

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Posted on by 2
Hello,

I am reaching out to the Microsoft business team for assistance with logging into my work business account. My password is not working, and I am unable to reset it due to receiving a message that it was not set up properly in my organisation.

I have attempted to contact support numerous times but have been unable to reach anyone. Additionally, I have been charged for a service that I am unable to use.

I am eagerly awaiting someone from the Microsoft business team to contact me and help resolve this issue.
 
Thank you.
Evaldas
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I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    95,752 Super User 2025 Season 2 on at
    This is not a BC question, and only Microsoft can help you with this.
     
     
    Thanks.
    ZHU
  • Suggested answer
    KasparsSemjonovs Profile Picture
    4,782 Super User 2025 Season 2 on at
    Well You should ask Your admin to reset your password.

    Reset passwords - Microsoft 365 admin | Microsoft Learn
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    20,895 Super User 2025 Season 2 on at
    Yes from the error message, the account does not have the admin rights.
    Normally, when you subscribe to M365, you get an on.microsoft.com account which is by default an admin account, please double check this with the one who got the subscription.
     
    Hope this will help you out.
     
    Regards,
    Khushbu Rajvi

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