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Microsoft Dynamics CRM (Archived)

CRM Online Word Template - Maximum Number of Repeating Rows

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Posted on by 3,070

Hi guys,

I have a Word template set up that exports a list of all Contacts against an Account, however when I export it I am missing some Contacts that I know exist in the system.  I can't see any obvious errors, so I was wondering if anyone knew if there was a maximum number of repeating rows allowed in a table with the word templates?  If there is, are there any known workarounds?

I can't see any documentation for this, so would appreciate it if you could point me in the right direction.

Ryan

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  • Ged At Dynamics Objects Profile Picture
    on at
    RE: CRM Online Word Template - Maximum Number of Repeating Rows

    Guys;

    This is ANOTHER reason using Dynamics Docs, which creates word templates for Synamics CRM, but with no limitation of 100 records.

    Other benefits:

    1. Rich text is kept as rich text formatting in the generated document

    2. Logical Expressions to hide/display text based on logical conditions

    3. Filtering records using CRM Views

    and more:

    Dynamics Docs trial: www.DynamicsObjects.com

  • Ryan Maclean Profile Picture
    3,070 on at
    RE: CRM Online Word Template - Maximum Number of Repeating Rows

    Thanks Pawel, I obviously missed that when I was reading that link.  I wonder if there are any workarounds possible?

  • Verified answer
    tw0sh3ds Profile Picture
    5,600 on at
    RE: CRM Online Word Template - Maximum Number of Repeating Rows

    Hi Ryan,

    Yes there is a limit:

    www.microsoft.com/.../using-word-templates-in-dynamics-365.aspx

    Quote:

    "To ensure documents download in a timely matter, there is an upper limit of 100 for the number of related records returned for each relationship. For example, if you’re exporting a template for an account, and you want to include a list of its contacts, the document will return at most 100 of the account’s contacts."

  • Suggested answer
    PS Profile Picture
    23,577 on at
    RE: CRM Online Word Template - Maximum Number of Repeating Rows

    Hi Ryan

    In that case I would suggest you to raise a ticket to Microsoft coz no documentation is available for this

  • Ryan Maclean Profile Picture
    3,070 on at
    RE: CRM Online Word Template - Maximum Number of Repeating Rows

    Hi Prashant,

    I've checked for active vs inactive contacts, however that's not the issue.  I have 256 contacts against one of my Accounts, but only the first 100 are being pulled through onto the template.  That's what led me to ask my questions

    Thanks,

    Ryan

  • Suggested answer
    PS Profile Picture
    23,577 on at
    RE: CRM Online Word Template - Maximum Number of Repeating Rows

    Hi Ryan

    Can you check the pattern of contacts that are missing?

    In your account you might have both active and inactive contacts

    I have had a similar template but no. Was never an issue.

    Could you also tell me how many contacts did u managed to get on d template?

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