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Small and medium business | Business Central, N...
Answered

Aged Accounts Payable Report outputs a blank pdf

Posted on by 46

Hi there

On our Spanish Localisation Business Central, when we try running the Aged Accounts Payable it looks like it's generating records  

pastedimage1684252926171v1.png

pastedimage1684252950812v2.png

On rendering it shows this
pastedimage1684253021910v3.png

  • Verified answer
    Sagar14 Profile Picture
    Sagar14 46 on at
    Aged Accounts Payable Report outputs a blank pdf
    This was resolved in a latter BC update v23.2
  • Sagar14 Profile Picture
    Sagar14 46 on at
    RE: Aged Accounts Payable Report outputs a blank pdf

    Nope no issue there as this is the base standard report - this is the original report (no change)

    We think its linked to the BC upgrade - potentially a MS bug

  • KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,934 Super User 2024 Season 2 on at
    RE: Aged Accounts Payable Report outputs a blank pdf

    Maybe look at "Report Layout selection" if maybe You/someone has changed the layout of this report to something else.

  • Sagar14 Profile Picture
    Sagar14 46 on at
    RE: Aged Accounts Payable Report outputs a blank pdf

    Nope same issue

    Checked the total filters and they look reasonable unless you can see any issue?

    pastedimage1684321129808v1.png

    We're using the standard base report in ES localisation
    pastedimage1684321162994v2.png

    Tried send to word and that's also blank
    The excel options work fine

    pastedimage1684321232987v3.png

  • KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,934 Super User 2024 Season 2 on at
    RE: Aged Accounts Payable Report outputs a blank pdf

    Do You get anything if You add the checkmark "Print Details" ?

    And of course re-check if there is anything in the filter totals section - but I assume there are no filters.

    Also You can check the page details on the report request page - is it a standard report ID 322?

    Is the result blank also when You run the report as PDF / Word ?

  • Sagar14 Profile Picture
    Sagar14 46 on at
    RE: Aged Accounts Payable Report outputs a blank pdf

    Hi there,

    1) other formats weirdly do output data - just the pdf rendering is not - we are not sure why

    2) Same issue in sandbox - we thought potentially linked to the latest BC update but only localised in ES BC

    3) Tried this and no effect

    4) We are using the default layout in BC which should work. Our users reported it was working up until a few days ago which may be when BC updated

  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,443 Super User 2024 Season 2 on at
    RE: Aged Accounts Payable Report outputs a blank pdf

    1/ try to send it to other formats if making a difference.

    2/Also try to replicate issue in a sandbox by creating data that would be surely included in the report.

    3/try different filters and setting

    4/check what report layout you use to ensure report layout is set up correctly

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