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Microsoft Dynamics CRM (Archived)

Dynamics 365 8.x - Notification not triggering on Contract End Date

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Posted on by 470

Hi,

I have set up a process to send an email notification one month before contract End Date but it is not triggering.

Here is the logic:

IF
   Contract Renewals.[Status] = Active
   Contract Renewals.[Contract End Date]
  --> Send an email

Otherwise
  Stop workflow as Cancelled

05406.Capture.PNG

8168.Capture1.PNG

The result is always Cancelled
6332.Capture2.PNG


What am I missing in the logic since upgrading to Dynamics 8.2  on-premise from CRM 2011
This uses to work in CRM 2011

Thanks

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