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Microsoft Dynamics CRM (Archived)

Data Import - A duplicate lookup reference was found-Getting error even after selection allow Duplicate while import

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Hi,

Data Import - A duplicate lookup reference was found-Getting error even after selection allow Duplicate while import.

We have not defined any duplicate detection rules for this entry which i am trying to import the records for.

More over after selecting the data import file\template to CRM,we are not getting Data mapper window.

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  • apurv Profile Picture
    926 on at

    The problem I think it is with your data/column which is of type lookup. CRM found duplicate entry.  The screen shot you've shared with highlighted message contains the attribute details in output parameter.

    Please see this link [View:https://docs.microsoft.com/en-us/dynamics365/customer-engagement/basics/select-data-map:750:50] to understand the mapping options.

    The reason you don't the option to map because CRM has automatically picked correct mapping for you.

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