User Power Automate to track emails to Dynamics 365

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Posted on by Community member

Hello everyone,
Is it possible to transfer outlook emails that are located in a specific outlook folder to Dynamics 365 using a Power Automate Flow?
The emails should be mapped in Dynamics 365 with a reference to the contact or account where the email address is stored.
If anyone has ever done this and would be willing to share the solution, I would be very grateful.
Best regards
JG

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Dengliang Li Microsoft Employee on at

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Hi,

The Power Automate Flow is shown below.

Get the top five emails in the Sent Items folder.

Gets the contacts with the same email address as the recipient.

Create emails regarding these contacts and populate the contents of the outlook emails into the new emails.

Best Regards,
Dengliang Li

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