Dynamics CRM/Dynamics 365 Admin Center is missing

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Posted on by Abi Shende

I created a trial Dynamics CRM Online instance yesterday. However, Dynamics 365 Admin Center is missing (see the screenshot below). Any idea how I can access the Admin Center for CRM where I can manage the instance, install/manage apps, etc.?

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Abi Shende 40 on at

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PS 23,577 on at

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Hi Ashende

Ideally it should be visible just below the 'Sharepoint', since its not visible, please raise a support ticket to microsoft by clicking on support>>service request.

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Abi Shende 40 on at

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Prashant,

Thank you for the response. Dynamics 365 Admin Center finally showed up a day later!

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PS 23,577 on at

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That means your Dynamics 365 was not completely set up and you were trying to access it :)

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Abi Shende 40 on at

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No, I was able to use Dynamics CRM without any issues. I even installed Customer Portal from AppStore. However, when I went to configure it using Admin Center, I did not find it! I did not expect it to take the whole day for setup.

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msftmate 177 on at

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I've had the same issue and it hasn't come back since. Going directly to https://port.crm6.dynamics.com/G/Instances/InstancePicker.aspx?Redirect=False works!

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Michael Mayo 13 on at

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In the Admin Center, if you turn the "Preview" on, you won't be able to access the Dynamics 365 Admin Center.

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