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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Dynamics CRM/Dynamics ...
Microsoft Dynamics CRM (Archived)

Dynamics CRM/Dynamics 365 Admin Center is missing

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Posted on by Abi Shende 40

I created a trial Dynamics CRM Online instance yesterday. However, Dynamics 365 Admin Center is missing (see the screenshot below). Any idea how I can access the Admin Center for CRM where I can manage the instance, install/manage apps, etc.?

2318.Capture.PNG

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  • Michael Mayo Profile Picture
    Michael Mayo 2 on at
    RE: Dynamics CRM/Dynamics 365 Admin Center is missing

    In the Admin Center, if you turn the "Preview" on, you won't be able to access the Dynamics 365 Admin Center. 

    AdminCtr.png

  • Suggested answer
    msftmate Profile Picture
    msftmate 174 on at
    RE: Dynamics CRM/Dynamics 365 Admin Center is missing

    I've had the same issue and it hasn't come back since. Going directly to https://port.crm6.dynamics.com/G/Instances/InstancePicker.aspx?Redirect=False works!

  • Abi Shende Profile Picture
    Abi Shende 40 on at
    RE: Dynamics CRM/Dynamics 365 Admin Center is missing

    No, I was able to use Dynamics CRM without any issues. I even installed Customer Portal from AppStore. However, when I went to configure it using Admin Center, I did not find it! I did not expect it to take the whole day for setup.

  • Suggested answer
    PS Profile Picture
    PS 23,577 on at
    RE: Dynamics CRM/Dynamics 365 Admin Center is missing

    That means your Dynamics 365 was not completely set up and you were trying to access it :)

  • Abi Shende Profile Picture
    Abi Shende 40 on at
    RE: Dynamics CRM/Dynamics 365 Admin Center is missing

    Prashant,

    Thank you for the response. Dynamics 365 Admin Center finally showed up a day later!

  • Verified answer
    PS Profile Picture
    PS 23,577 on at
    RE: Dynamics CRM/Dynamics 365 Admin Center is missing

    Hi Ashende

    Ideally it should be visible just below the 'Sharepoint', since its not visible, please raise a support ticket to microsoft by clicking on support>>service request.

  • Abi Shende Profile Picture
    Abi Shende 40 on at
    RE: Dynamics CRM/Dynamics 365 Admin Center is missing

    2047.Capture.PNG

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