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Microsoft Dynamics CRM (Archived)

MSCRM2011 Outlook 2016 plugin install failed 'EXCEPTION_ACCESS_VIOLATION (checkbase.cpp:CCheckBase'

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Posted on by 2

Dears, 

I'm facing issue during CRM for Outlook plugin installation. 

The CRM is an OnPrem 2011 and Office/Outlook 2016 32bits. 

install-failed.png

The error seems to be "Error| EXCEPTION_ACCESS_VIOLATION (checkbase.cpp:CCheckBase::Action:412)".
I googled it but without succes. 

Please find here below log file. 

12:09:07| Info| === Setup bootstrap logging started 27-02-18 12:09:07 ===
12:09:07| Info| Bootstrap version: 5.0.9690.1992.
12:09:07| Info| User: gdsusswe.
12:09:07| Info| Invoked with command line: "C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install\SetupClient.exe"
12:09:07| Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install
12:09:07| Info| System Memory: 4152487936 Bytes
12:09:07| Info| Initializing COM.
12:09:07| Info| Initialized COM.
12:09:08| Info| No pending reboot detected
12:09:08| Info| No reboot required
12:09:08| Info| Uninitializing COM.
12:09:08| Info| Uninitialized COM.
12:09:08| Info| Current OS Version: 6.2.9200
12:09:08| Info| ServicePack:
12:09:08| Info| System Type: Workstation
12:09:08| Info| Suite Mask: 0x0100
12:09:08| Info| Copying installer files to local directory:
12:09:08| Info| Package: C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{C571E450-A5E6-41E1-81C4-905663632970}" TARGETDIR="C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{C571E450-A5E6-41E1-81C4-905663632970}" ALLOWRUN=1
12:09:18| Info| Loading bootstrap library C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{C571E450-A5E6-41E1-81C4-905663632970}\ClientSetup.dll
12:09:19| Info| Microsoft Dynamics CRM for Outlook is not currently installed.
12:09:40| Info| Are you sure you want to cancel Microsoft Dynamics CRM for Outlook setup?, Question, Yes|No
12:09:40| Info| InputResult: Yes
12:09:40| Info| === Setup bootstrap logging ended 27-02-18 12:09:40 ===
12:09:40| Info| === Setup bootstrap logging started 27-02-18 12:09:40 ===
12:09:40| Info| Bootstrap version: 5.0.9690.1992.
12:09:40| Info| User: gdsusswe.
12:09:40| Info| Installation of Microsoft Dynamics CRM for Outlook has been cancelled.
12:09:42| Info| Clean up the BITS downloader.

12:09:42| Info| Clean up the BITS downloader.

12:09:42| Info| === Setup bootstrap logging ended 27-02-18 12:09:42 ===
12:09:55| Info| === Setup bootstrap logging started 27-02-18 12:09:55 ===
12:09:55| Info| Bootstrap version: 5.0.9690.2730.
12:09:55| Info| User: gdsusswe.
12:09:55| Info| Invoked with command line: i386\SetupClient.exe
12:09:55| Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install\i386
12:09:55| Info| System Memory: 4152487936 Bytes
12:09:55| Info| Initializing COM.
12:09:55| Info| Initialized COM.
12:09:55| Info| No pending reboot detected
12:09:55| Info| No reboot required
12:09:55| Info| Uninitializing COM.
12:09:55| Info| Uninitialized COM.
12:09:55| Info| Error while obtaining outlook.exe path from MSI component information: 1607.
12:09:55| Info| Error while obtaining outlook.exe path from MSI component information: 1607.
12:09:55|Warning| Error OutlookError
12:09:55| Info| Setup cannot continue because Microsoft Office Outlook is not installed.
12:09:55| Info| === Setup bootstrap logging ended 27-02-18 12:09:55 ===
12:09:55| Info| === Setup bootstrap logging started 27-02-18 12:09:55 ===
12:09:55| Info| Bootstrap version: 5.0.9690.2730.
12:09:55| Info| User: gdsusswe.
12:09:55| Error| Installation of Microsoft Dynamics CRM for Outlook failed.
12:10:02| Info| Clean up the BITS downloader.

12:10:02| Info| Clean up the BITS downloader.

12:10:25| Info| === Setup bootstrap logging started 27-02-18 12:10:25 ===
12:10:25| Info| Bootstrap version: 5.0.9690.1992.
12:10:25| Info| User: gdsusswe.
12:10:25| Info| Invoked with command line: "C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install\SetupClient.exe"
12:10:25| Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install
12:10:25| Info| System Memory: 4152487936 Bytes
12:10:25| Info| Initializing COM.
12:10:25| Info| Initialized COM.
12:10:25| Info| No pending reboot detected
12:10:25| Info| No reboot required
12:10:25| Info| Uninitializing COM.
12:10:25| Info| Uninitialized COM.
12:10:25| Info| Current OS Version: 6.2.9200
12:10:25| Info| ServicePack:
12:10:25| Info| System Type: Workstation
12:10:25| Info| Suite Mask: 0x0100
12:10:25| Info| Copying installer files to local directory:
12:10:25| Info| Package: C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{DDD20EB6-0826-4C79-A5BE-BF13BE3CD62A}" TARGETDIR="C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{DDD20EB6-0826-4C79-A5BE-BF13BE3CD62A}" ALLOWRUN=1
12:10:28| Info| Loading bootstrap library C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{DDD20EB6-0826-4C79-A5BE-BF13BE3CD62A}\ClientSetup.dll
12:10:28| Info| Microsoft Dynamics CRM for Outlook is not currently installed.
12:10:50| Info| === Setup bootstrap logging ended 27-02-18 12:10:50 ===

12:10:31| Info| Bootstrap version: 5.0.9690.1992.
12:10:31| Info| User: gdsusswe.
12:10:31| Info| Initializing COM.
12:10:31| Info| Initialized COM.
12:10:31| Info| Current OS Version: 6.2.9200
12:10:31| Info| ServicePack:
12:10:31| Info| System Type: Workstation
12:10:31| Info| Suite Mask: 0x0100
12:10:35| Info| IsIeInstalled=1
12:10:35| Info| IsDotNetInstalled=0
12:10:35| Info| Create the job key value BITSLocalTempDir in the registry.

12:10:35| Info| Set the job key value BITSLocalTempDir as in the registry.

12:10:35| Info| Checking whether installer dotNetFx40_Full_x86_x64.exe is locally available
12:10:35| Info| Local package for Microsoft .NET Framework not found
12:10:35| Info| Failed to find .NET setup program DOTNETFX\dotNetFx40_Full_x86_x64.exe.
12:10:35| Info| FWLink defined for Microsoft .NET Framework: go.microsoft.com/fwlink;clcid=0x409
12:10:35| Info| IsInstallerInstalled=1
12:10:35| Info| Windows Installer found is 5.0
12:10:35| Info| CIsVcRedistInstalled=1
12:10:35| Info| VCRedist with version 10.0.30319 is already installed
12:10:35| Info| Initializing COM.
12:10:35| Info| Initialized COM.
12:10:35| Info| Uninitializing COM.
12:10:35| Info| Uninitialized COM.
12:10:35| Info| IsDrWatsonInstalled=0
12:10:36| Info| Get the job key value BITSLocalTempDir as from the registry.

12:10:36| Info| Checking whether installer dw20shared.msi is locally available
12:10:36| Info| Installer path for Microsoft Application Error Reporting set to C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install\DW\DW20Shared.msi
12:10:36| Info| IsDotNetInstalled=0
12:10:36| Info| Get the job key value BITSLocalTempDir as from the registry.

12:10:36| Info| Checking whether installer dotNetFx40_Full_x86_x64.exe is locally available
12:10:36| Info| Local package for Microsoft .NET Framework not found
12:10:36| Info| Failed to find .NET setup program DOTNETFX\dotNetFx40_Full_x86_x64.exe.
12:10:36| Info| FWLink defined for Microsoft .NET Framework: go.microsoft.com/fwlink;clcid=0x409
12:10:36| Info| IsInstallerInstalled=1
12:10:36| Info| Windows Installer found is 5.0
12:10:36| Info| IsSqlCe32BitInstalled=0
12:10:36| Info| Get the job key value BITSLocalTempDir as from the registry.

12:10:36| Info| Checking whether installer SSCERuntime*-x86.msi is locally available
12:10:36| Info| Local package for Microsoft SQL Server Compact 3.5 Service Pack 2 not found
12:10:36| Info| Failed to find Microsoft SQL Server Compact 3.5 SP1 setup package sqlceSCERuntime.msi.
12:10:36| Info| FWLink defined for Microsoft SQL Server Compact 3.5 Service Pack 2: go.microsoft.com/fwlink;clcid=0x409
12:10:36| Info| IsSqlCe64BitInstalled=0
12:10:36| Info| Get the job key value BITSLocalTempDir as from the registry.

12:10:36| Info| Checking whether installer SSCERuntime*-x64.msi is locally available
12:10:36| Info| Local package for Microsoft SQL Server Compact 3.5 Service Pack 2 not found
12:10:36| Info| Failed to find Microsoft SQL Server Compact 3.5 SP1 setup package sqlceSCERuntime.msi.
12:10:36| Info| FWLink defined for Microsoft SQL Server Compact 3.5 Service Pack 2: go.microsoft.com/fwlink;clcid=0x409
12:10:36| Info| IsReportViewerControlInstalled=0
12:10:36| Info| Get the job key value BITSLocalTempDir as from the registry.

12:10:36| Info| Checking whether installer ReportViewer.exe is locally available
12:10:37| Info| Local package for Microsoft SQL Reporting Service Report Viewer Control not found
12:10:37| Info| Failed to find Report Viewer setup package ReportViewer\ReportViewer.exe.
12:10:37| Info| FWLink defined for Microsoft SQL Reporting Service Report Viewer Control: go.microsoft.com/fwlink;clcid=0x409
12:10:37| Info| CIsIDCRL64Installed=0
12:10:37| Info| Get the job key value BITSLocalTempDir as from the registry.

12:10:37| Info| Checking whether installer wllogin_64.msi is locally available
12:10:37| Info| Local package for Windows Live ID Sign-in Assistant not found
12:10:37| Info| Failed to find the Windows Live ID Sign-in Assistant installer.
12:10:37| Info| FWLink defined for Windows Live ID Sign-in Assistant: go.microsoft.com/fwlink;clcid=0x409
12:10:37| Info| CIsMSOIDCRL64Installed=0
12:10:37| Info| Get the job key value BITSLocalTempDir as from the registry.

12:10:37| Info| Checking whether installer msoidcli*_64.msi is locally available
12:10:37| Info| Local package for Microsoft Online Services Sign-in Assistant not found
12:10:37| Info| Failed to find the Microsoft Online Services Sign-in Assistant installer.
12:10:37| Info| FWLink defined for Microsoft Online Services Sign-in Assistant: go.microsoft.com/fwlink;clcid=0x409
12:10:37| Info| GetSIDOfLoggedOnUser: Starting
12:10:37| Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=2
12:10:37| Info| GetSIDOfLoggedOnUser: return code = 1314
12:10:37| Info| Using the following Language Pack msi - C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install\MUISetup_1033_i386.msi
12:10:37| Info| Initializing COM.
12:10:37| Info| Initialized COM.
12:10:37| Info| Initializing COM.
12:10:37| Info| Initialized COM.
12:10:37| Info| Get the job key value BITSLocalTempDir as from the registry.

12:10:37| Info| Get the job key value BITSLocalTempDir as from the registry.

12:10:37| Info| Get the job key value BITSLocalTempDir as from the registry.

12:10:37| Info| Get the job key value BITSLocalTempDir as from the registry.

12:10:37| Info| Get the job key value BITSLocalTempDir as from the registry.

12:10:37| Info| Get the job key value BITSLocalTempDir as from the registry.

12:10:40| Info| Connect to BITS.

12:10:40| Info| Get the job key value BITSLocalTempDir as from the registry.

12:10:40| Info| Open the registry key value BITSLocalTempDir for the download job.

12:10:40| Info| Set the job key value BITSLocalTempDir as C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{6EBB6317-DBBE-4AEA-B616-C4FEEC7DE779}.

12:10:40| Info| Find/create the local temporary directory C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{6EBB6317-DBBE-4AEA-B616-C4FEEC7DE779}.

12:10:40| Info| Requesting download of Microsoft .NET Framework installer from go.microsoft.com/fwlink;clcid=0x409.
12:10:40| Info| Create the job key value dotNetFx40_Full_x86_x64.exe in the registry.

12:10:40| Info| Set the job key value dotNetFx40_Full_x86_x64.exe as in the registry.

12:10:40| Info| Create a new job for file dotNetFx40_Full_x86_x64.exe.

12:10:40| Info| Open the registry key value dotNetFx40_Full_x86_x64.exe for the download job.

12:10:40| Info| Set the job key value dotNetFx40_Full_x86_x64.exe as {3ED8AEED-FE36-47E4-83E9-E1CE6E87B0C2}.

12:10:40| Info| Set the job guid {3ED8AEED-FE36-47E4-83E9-E1CE6E87B0C2} in the registry.

12:10:40|Warning| Failed to add the file C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{6EBB6317-DBBE-4AEA-B616-C4FEEC7DE779}\dotNetFx40_Full_x86_x64.exe to the created job. Error : 0x80070006.

12:10:40| Info| Clean up the BITS downloader.

12:10:40| Info| Uninitializing COM.
12:10:40| Info| Uninitialized COM.
12:10:40| Info| Requesting download of Microsoft .NET Framework installer from go.microsoft.com/fwlink;clcid=0x409.
12:10:40| Info| Requesting download of Microsoft SQL Server Compact 3.5 Service Pack 2 installer from go.microsoft.com/fwlink;clcid=0x409.
12:10:40| Info| Requesting download of Microsoft SQL Server Compact 3.5 Service Pack 2 installer from go.microsoft.com/fwlink;clcid=0x409.
12:10:40| Info| Requesting download of Microsoft SQL Reporting Service Report Viewer Control installer from go.microsoft.com/fwlink;clcid=0x409.
12:10:40| Info| Requesting download of Windows Live ID Sign-in Assistant installer from go.microsoft.com/fwlink;clcid=0x409.
12:10:40| Info| Requesting download of Microsoft Online Services Sign-in Assistant installer from go.microsoft.com/fwlink;clcid=0x409.
12:10:41| Info| Microsoft .NET Framework downloaded to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\H7DIIEN0\auT[1].htm
12:10:41| Info| Prereq component installer will use downloaded installer for dotNetFx40_Full_x86_x64.exe.
12:10:41| Info| Installer path for Microsoft .NET Framework set to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\H7DIIEN0\auT[1].htm
12:10:41| Info| Microsoft SQL Server Compact 3.5 Service Pack 2 downloaded to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\78BC6NXX\auT[4].htm
12:10:41| Info| Prereq component installer will use downloaded installer for SSCERuntime*-x86.msi.
12:10:41| Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\78BC6NXX\auT[4].htm
12:10:41| Info| Microsoft SQL Server Compact 3.5 Service Pack 2 downloaded to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\78BC6NXX\auT[3].htm
12:10:41| Info| Prereq component installer will use downloaded installer for SSCERuntime*-x64.msi.
12:10:41| Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\78BC6NXX\auT[3].htm
12:10:41| Info| Microsoft SQL Reporting Service Report Viewer Control downloaded to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\78BC6NXX\auT[2].htm
12:10:41| Info| Prereq component installer will use downloaded installer for ReportViewer.exe.
12:10:41| Info| Installer path for Microsoft SQL Reporting Service Report Viewer Control set to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\78BC6NXX\auT[2].htm
12:10:42| Info| Windows Live ID Sign-in Assistant downloaded to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\78BC6NXX\auT[1].htm
12:10:42| Info| Prereq component installer will use downloaded installer for wllogin_64.msi.
12:10:42| Info| Installer path for Windows Live ID Sign-in Assistant set to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\78BC6NXX\auT[1].htm
12:10:42| Info| Microsoft Online Services Sign-in Assistant downloaded to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\H7DIIEN0\auT[2].htm
12:10:42| Info| Prereq component installer will use downloaded installer for msoidcli*_64.msi.
12:10:42| Info| Installer path for Microsoft Online Services Sign-in Assistant set to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\H7DIIEN0\auT[2].htm
12:10:42| Info| Querying current AutomaticUpdatesNotificationLevel
12:10:42| Info| Pausing Automatic Updates
12:10:42| Info| Automatic Updates paused
12:10:42| Info| Installing Microsoft Application Error Reporting
12:10:42| Info| Log file: C:\Users\gdsusswe\AppData\Local\Microsoft\MSCRM\Logs\watson.log
12:10:42| Info| Launching external process:
12:10:42| Info| CmdLine: <msiexec /i "C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install\DW\DW20Shared.msi" /LV* "C:\Users\gdsusswe\AppData\Local\Microsoft\MSCRM\Logs\watson.log" /qn REBOOT=ReallySuppress APPGUID={0C524D20-0409-0050-8A9E-0C4C490E4E54} REINSTALL=ALL REINSTALLMODE=vomus>
12:10:42| Info| WorkingDir: <C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install\DW>
12:10:50| Info| Installation of Microsoft Application Error Reporting has completed. Exit code: 0. Result: Version installed: 12.0.6012.5000
12:10:50| Error| EXCEPTION_ACCESS_VIOLATION (checkbase.cpp:CCheckBase::Action:412).
12:10:50| Info| Resuming automatic updates
12:10:50| Info| Uninitializing COM.
12:10:50| Info| Uninitialized COM.
12:10:50| Info| Uninitializing COM.
12:10:50| Info| Uninitialized COM.
12:11:21| Info| Clean up the BITS downloader.

ted 27-02-18 12:10:50 ===
12:10:50| Info| Bootstrap version: 5.0.9690.1992.
12:10:50| Info| User: gdsusswe.
12:10:50| Error| Installation of Microsoft Dynamics CRM for Outlook failed.
12:11:21| Info| Clean up the BITS downloader.

12:11:21| Info| Clean up the BITS downloader.

12:11:21| Info| === Setup bootstrap logging ended 27-02-18 12:11:21 ===
12:11:32| Info| === Setup bootstrap logging started 27-02-18 12:11:32 ===
12:11:32| Info| Bootstrap version: 5.0.9690.1992.
12:11:32| Info| User: gdsusswe.
12:11:32| Info| Invoked with command line: "C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install\SetupClient.exe"
12:11:32| Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install
12:11:32| Info| System Memory: 4152487936 Bytes
12:11:32| Info| Initializing COM.
12:11:32| Info| Initialized COM.
12:11:32| Info| No pending reboot detected
12:11:32| Info| No reboot required
12:11:32| Info| Uninitializing COM.
12:11:32| Info| Uninitialized COM.
12:11:32| Info| Current OS Version: 6.2.9200
12:11:32| Info| ServicePack:
12:11:32| Info| System Type: Workstation
12:11:32| Info| Suite Mask: 0x0100
12:11:32| Info| Copying installer files to local directory:
12:11:33| Info| Package: C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{832012FD-484D-40E6-A82F-F76E75B381FD}" TARGETDIR="C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{832012FD-484D-40E6-A82F-F76E75B381FD}" ALLOWRUN=1
12:11:59| Info| Loading bootstrap library C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{832012FD-484D-40E6-A82F-F76E75B381FD}\ClientSetup.dll
12:12:00| Info| Microsoft Dynamics CRM for Outlook is not currently installed.
12:12:57| Info| === Setup bootstrap logging ended 27-02-18 12:12:57 ===

12:12:51| Info| Bootstrap version: 5.0.9690.1992.
12:12:51| Info| User: gdsusswe.
12:12:51| Info| Initializing COM.
12:12:51| Info| Initialized COM.
12:12:51| Info| Current OS Version: 6.2.9200
12:12:51| Info| ServicePack:
12:12:51| Info| System Type: Workstation
12:12:51| Info| Suite Mask: 0x0100
12:12:51| Info| IsIeInstalled=1
12:12:51| Info| IsDotNetInstalled=0
12:12:51| Info| Get the job key value BITSLocalTempDir as C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{6EBB6317-DBBE-4AEA-B616-C4FEEC7DE779} from the registry.

12:12:51| Info| Checking whether installer dotNetFx40_Full_x86_x64.exe is locally available
12:12:51| Info| Local package for Microsoft .NET Framework not found
12:12:51| Info| Failed to find .NET setup program DOTNETFX\dotNetFx40_Full_x86_x64.exe.
12:12:51| Info| FWLink defined for Microsoft .NET Framework: go.microsoft.com/fwlink;clcid=0x409
12:12:51| Info| IsInstallerInstalled=1
12:12:51| Info| Windows Installer found is 5.0
12:12:51| Info| CIsVcRedistInstalled=1
12:12:51| Info| VCRedist with version 10.0.30319 is already installed
12:12:51| Info| Initializing COM.
12:12:51| Info| Initialized COM.
12:12:52| Info| Uninitializing COM.
12:12:52| Info| Uninitialized COM.
12:12:52| Info| IsDrWatsonInstalled=1
12:12:52| Info| IsDotNetInstalled=0
12:12:52| Info| Checking whether installer dotNetFx40_Full_x86_x64.exe is locally available
12:12:52| Info| Local package for Microsoft .NET Framework not found
12:12:52| Info| Failed to find .NET setup program DOTNETFX\dotNetFx40_Full_x86_x64.exe.
12:12:52| Info| FWLink defined for Microsoft .NET Framework: go.microsoft.com/fwlink;clcid=0x409
12:12:52| Info| IsInstallerInstalled=1
12:12:52| Info| Windows Installer found is 5.0
12:12:52| Info| IsSqlCe32BitInstalled=0
12:12:52| Info| Checking whether installer SSCERuntime*-x86.msi is locally available
12:12:52| Info| Local package for Microsoft SQL Server Compact 3.5 Service Pack 2 not found
12:12:52| Info| Failed to find Microsoft SQL Server Compact 3.5 SP1 setup package sqlceSCERuntime.msi.
12:12:52| Info| FWLink defined for Microsoft SQL Server Compact 3.5 Service Pack 2: go.microsoft.com/fwlink;clcid=0x409
12:12:52| Info| IsSqlCe64BitInstalled=0
12:12:52| Info| Checking whether installer SSCERuntime*-x64.msi is locally available
12:12:52| Info| Local package for Microsoft SQL Server Compact 3.5 Service Pack 2 not found
12:12:52| Info| Failed to find Microsoft SQL Server Compact 3.5 SP1 setup package sqlceSCERuntime.msi.
12:12:52| Info| FWLink defined for Microsoft SQL Server Compact 3.5 Service Pack 2: go.microsoft.com/fwlink;clcid=0x409
12:12:52| Info| IsReportViewerControlInstalled=0
12:12:52| Info| Checking whether installer ReportViewer.exe is locally available
12:12:52| Info| Local package for Microsoft SQL Reporting Service Report Viewer Control not found
12:12:52| Info| Failed to find Report Viewer setup package ReportViewer\ReportViewer.exe.
12:12:52| Info| FWLink defined for Microsoft SQL Reporting Service Report Viewer Control: go.microsoft.com/fwlink;clcid=0x409
12:12:52| Info| CIsIDCRL64Installed=0
12:12:52| Info| Checking whether installer wllogin_64.msi is locally available
12:12:53| Info| Local package for Windows Live ID Sign-in Assistant not found
12:12:53| Info| Failed to find the Windows Live ID Sign-in Assistant installer.
12:12:53| Info| FWLink defined for Windows Live ID Sign-in Assistant: go.microsoft.com/fwlink;clcid=0x409
12:12:53| Info| CIsMSOIDCRL64Installed=0
12:12:53| Info| Checking whether installer msoidcli*_64.msi is locally available
12:12:53| Info| Local package for Microsoft Online Services Sign-in Assistant not found
12:12:53| Info| Failed to find the Microsoft Online Services Sign-in Assistant installer.
12:12:53| Info| FWLink defined for Microsoft Online Services Sign-in Assistant: go.microsoft.com/fwlink;clcid=0x409
12:12:53| Info| GetSIDOfLoggedOnUser: Starting
12:12:53| Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=2
12:12:53| Info| GetSIDOfLoggedOnUser: return code = 1314
12:12:53| Info| Using the following Language Pack msi - C:\Users\gdsusswe\Desktop\CRM2011 Outlook Install\MUISetup_1033_i386.msi
12:12:53| Info| Initializing COM.
12:12:53| Info| Initialized COM.
12:12:53| Info| Initializing COM.
12:12:53| Info| Initialized COM.
12:12:55| Info| Connect to BITS.

12:12:55| Info| Find/create the local temporary directory C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{6EBB6317-DBBE-4AEA-B616-C4FEEC7DE779}.

12:12:55| Info| Requesting download of Microsoft .NET Framework installer from go.microsoft.com/fwlink;clcid=0x409.
12:12:55| Info| Get the job key value dotNetFx40_Full_x86_x64.exe as {3ED8AEED-FE36-47E4-83E9-E1CE6E87B0C2} from the registry.

12:12:55|Warning| Failed to find the job for the file dotNetFx40_Full_x86_x64.exe. Error : 0x80200001.

12:12:56| Info| Create a new job for file dotNetFx40_Full_x86_x64.exe.

12:12:56| Info| Open the registry key value dotNetFx40_Full_x86_x64.exe for the download job.

12:12:56| Info| Set the job key value dotNetFx40_Full_x86_x64.exe as {D375F408-6A31-43CA-A35B-F860FE1B93A7}.

12:12:56| Info| Set the job guid {D375F408-6A31-43CA-A35B-F860FE1B93A7} in the registry.

12:12:56|Warning| Failed to add the file C:\Users\gdsusswe\AppData\Local\Temp\MSCRM_{6EBB6317-DBBE-4AEA-B616-C4FEEC7DE779}\dotNetFx40_Full_x86_x64.exe to the created job. Error : 0x80070006.

12:12:56| Info| Clean up the BITS downloader.

12:12:56| Info| Uninitializing COM.
12:12:56| Info| Uninitialized COM.
12:12:56| Info| Requesting download of Microsoft .NET Framework installer from go.microsoft.com/fwlink;clcid=0x409.
12:12:56| Info| Requesting download of Microsoft SQL Server Compact 3.5 Service Pack 2 installer from go.microsoft.com/fwlink;clcid=0x409.
12:12:56| Info| Requesting download of Microsoft SQL Server Compact 3.5 Service Pack 2 installer from go.microsoft.com/fwlink;clcid=0x409.
12:12:56| Info| Requesting download of Microsoft SQL Reporting Service Report Viewer Control installer from go.microsoft.com/fwlink;clcid=0x409.
12:12:56| Info| Requesting download of Windows Live ID Sign-in Assistant installer from go.microsoft.com/fwlink;clcid=0x409.
12:12:56| Info| Requesting download of Microsoft Online Services Sign-in Assistant installer from go.microsoft.com/fwlink;clcid=0x409.
12:12:56| Info| Microsoft .NET Framework downloaded to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\H7DIIEN0\auT[3].htm
12:12:56| Info| Prereq component installer will use downloaded installer for dotNetFx40_Full_x86_x64.exe.
12:12:56| Info| Installer path for Microsoft .NET Framework set to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\H7DIIEN0\auT[3].htm
12:12:56| Info| Microsoft SQL Server Compact 3.5 Service Pack 2 downloaded to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\P62H55A9\auT[2].htm
12:12:56| Info| Prereq component installer will use downloaded installer for SSCERuntime*-x86.msi.
12:12:56| Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\P62H55A9\auT[2].htm
12:12:56| Info| Microsoft SQL Server Compact 3.5 Service Pack 2 downloaded to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\P62H55A9\auT[3].htm
12:12:57| Info| Prereq component installer will use downloaded installer for SSCERuntime*-x64.msi.
12:12:57| Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\P62H55A9\auT[3].htm
12:12:57| Info| Microsoft SQL Reporting Service Report Viewer Control downloaded to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\OD57IF9T\auT[2].htm
12:12:57| Info| Prereq component installer will use downloaded installer for ReportViewer.exe.
12:12:57| Info| Installer path for Microsoft SQL Reporting Service Report Viewer Control set to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\OD57IF9T\auT[2].htm
12:12:57| Info| Windows Live ID Sign-in Assistant downloaded to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\78BC6NXX\auT[5].htm
12:12:57| Info| Prereq component installer will use downloaded installer for wllogin_64.msi.
12:12:57| Info| Installer path for Windows Live ID Sign-in Assistant set to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\78BC6NXX\auT[5].htm
12:12:57| Info| Microsoft Online Services Sign-in Assistant downloaded to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\H7DIIEN0\auT[4].htm
12:12:57| Info| Prereq component installer will use downloaded installer for msoidcli*_64.msi.
12:12:57| Info| Installer path for Microsoft Online Services Sign-in Assistant set to C:\Users\gdsusswe\AppData\Local\Microsoft\Windows\INetCache\IE\H7DIIEN0\auT[4].htm
12:12:57| Info| Querying current AutomaticUpdatesNotificationLevel
12:12:57| Info| Pausing Automatic Updates
12:12:57| Info| Automatic Updates paused
12:12:57| Error| EXCEPTION_ACCESS_VIOLATION (checkbase.cpp:CCheckBase::Action:412).
12:12:57| Info| Resuming automatic updates
12:12:57| Info| Uninitializing COM.
12:12:57| Info| Uninitialized COM.
12:12:57| Info| Uninitializing COM.
12:12:57| Info| Uninitialized COM.
12:21:53| Info| Clean up the BITS downloader.

ted 27-02-18 12:12:57 ===
12:12:57| Info| Bootstrap version: 5.0.9690.1992.
12:12:57| Info| User: gdsusswe.
12:12:58| Error| Installation of Microsoft Dynamics CRM for Outlook failed.

*This post is locked for comments

  • GDSnerea Profile Picture
    2 on at
    RE: MSCRM2011 Outlook 2016 plugin install failed 'EXCEPTION_ACCESS_VIOLATION (checkbase.cpp:CCheckBase'

    PS:

    - I downloaded the 32bits plugin installation.

    - Rollup 18 is installed on CRM Server

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