Hello,
I have been helping my organization implement Dynamics for Sales tracking (my background is in Mechanical Engineering with decent experience and background in programming and Dynamics).
We have a two-solution approach. Development and Production.
- When Development unmanaged env is imported in Dynamics, Pipeline phase (StepName) from the opportunity table is not visible
- When Production managed env is imported in Dynamics, Pipeline phase (StepName) from the opportunity table is null
I have looked at the following to troubleshoot this problem.
- Production env Pipeline phase is visible via Fetchxml in xrmtoolbox.
- Pipeline Phase "is Customizable" field is set to Yes in the under managed properties in the Production env.
All the current data for Pipeline phase in Dynamics, per Fetchxml, is populated and is correct. No missing or incorrect values are displayed
We are using 4 stage tracking in Pipeline phase. 1-Qualify, 2-Develop, 3-Propose, 4-Close
We are populating the Pipeline phases through business process flows specifically two custom flows: Lead to Opportunity Sales Process and Opportunity Sales process
We also have some custom BPFs to track if a stage criteria are met, if so, automation is in place to progress the sale stage.
I am looking forward to some solution that can allow me to read the pipeline phases in PowerBI. If it can be achieved by importing a specific table from Dataverse we can do that. Currently we are importing Accounts, Contacts, Opportunity, Leads and a few custom tables.
Best,
Vickey Kalaskar