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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Adxstudio portal error...
Microsoft Dynamics CRM (Archived)

Adxstudio portal error: Failed to acquire write lock on shared index searcher instance

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Posted on by yleclerc 1,549

Every day, we receive a bunch of 500 Internal Server Error from ou customer portal. It seems to have something to do with the search index, but I can't figure out what is wrong. Here is a copy of the message.

Any ideas?

Failed to acquire write lock on shared index searcher instance.
System.TimeoutException
à Adxstudio.Xrm.Search.SharedIndexSearcher.Refresh()
à Adxstudio.Xrm.Search.SharedIndexSearcherCache.Refresh(String name)
à Adxstudio.Xrm.Search.FSDirectorySearchProvider.RefreshSearcher(ICrmEntityIndex index)
à Adxstudio.Xrm.Search.FSDirectorySearchProvider.<GetIndexUpdater>b__34_0()
à Adxstudio.Xrm.Search.Index.EventedIndexUpdater.OnUpdate()
à Adxstudio.Xrm.Search.Index.EventedIndexUpdater.UpdateEntity(String entityLogicalName, Guid id)
à Adxstudio.Xrm.Search.Handlers.CrmEntityIndexUpdaterHandler.<>c__DisplayClass4_0.<ProcessRequest>b__0(ICrmEntityIndexUpdater updater)
à Adxstudio.Xrm.Search.Handlers.CrmEntityIndexUpdaterHandler.PerformUpdate(SearchProvider provider, Action`1 action)
à Adxstudio.Xrm.Search.Handlers.CrmEntityIndexUpdaterHandler.ProcessRequest(HttpContext context)
à System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
à System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Adxstudio.Xrm
________________________________________

POST ourdomain.com/SearchIndex.axd HTTP/1.1
Content-Length: 161
Content-Type: application/json
Expect: 100-continue
Host: ourdomain.com
________________________________________

HTTP/1.1 500 Internal Server Error
Content-Type: text/plain
Content-Encoding: Unicode (UTF-8)
Server: Microsoft-IIS/8.5
Set-Cookie: anonprofile=BE5A_rgGT-X1oeqZSgqLVE0kUtF9yCeAPELnb0PNmnsNmQXp2R7M0ejoU0LDuCgf8RT3nKY1yzr6c1xVtDtMJ92IlsAYSTkOcgjPJMidn9vFnLBfTO8h9FjpH2hLWivly6XoZJuk70AvtSdjEifehMgPBJyJsqwJcMOirXwCPavc4KhX0; expires=Sat, 05-Aug-2017 18:32:14 GMT; path=/; HttpOnly
Cache-Control: private
X-AspNet-Version: 4.0.30319

Détails de la demande
ID de session: Type de la demande: POST
Heure de la demande: 2017-07-06 14:32:14 Code d'état:
Encodage de la demande: Unicode (UTF-8) Encodage de réponse:
Informations de traçage
Catégorie Message À partir des premiers À partir des derniers
CrmEntityIndexUpdaterHandler: GetMessageFromJsonRequest {"MessageName":"Update","RelatedEntities":null,"Relationship":null,"Target":{"Id":"3a754a2c-ae56-e711-80c4-005056b95a1a","LogicalName":"incident","Name":null}}
Adxstudio.Xrm.Search.Index.CrmEntityIndexBuilder: UpdateEntity Application does not index entity incident. No update performed. 0,000902 0,000902
Framework Événement 0: ErrorNotifierModule: OnError: Begin 30,010050 30,009148
Framework Événement 0: ErrorNotifierModule: OnError: statusCode=500 30,010102 0,000052
Framework Événement 0: ErrorNotifierModule: OnError: error=Failed to acquire write lock on shared index searcher instance. 30,010125 0,000023
Framework Événement 0: ErrorNotifierModule: Send: Dequeue: 07/06/2017 18:31:43 +00:00 30,010178 0,000053
Framework Événement 0: ErrorNotifierModule: Send: Enqueue: 07/06/2017 18:32:44 +00:00 30,010213 0,000035
Arborescence du contrôle
UniqueID du contrôle Type Taille en octets du rendu (y compris les enfants) Taille en octets de ViewState (sans les enfants) Taille en octets de ControlState (sans les enfants)
État de session
Clé de la session Type Valeur
État de l'application
Clé de l'application Type Valeur
Collection Cookies de la demande
Nom Valeur Taille
Collection Cookies de la réponse
Nom Valeur Taille
Collection Headers
Nom Valeur
Content-Length 161
Content-Type application/json
Expect 100-continue
Host ourdomain.com
Collection Headers de la réponse
Nom Valeur
X-AspNet-Version 4.0.30319
Cache-Control private
Content-Type text/html
Collection Form
Nom Valeur
Collection Querystring
Nom Valeur
Variables serveur
Nom Valeur
ALL_HTTP HTTP_CONTENT_LENGTH:161 HTTP_CONTENT_TYPE:application/json HTTP_EXPECT:100-continue HTTP_HOST:ourdomain.com
ALL_RAW Content-Length: 161 Content-Type: application/json Expect: 100-continue Host: ourdomain.com
APPL_MD_PATH /LM/W3SVC/2/ROOT
APPL_PHYSICAL_PATH D:\WebSites\CustomerPortal\Samples\MasterPortal\
AUTH_TYPE
AUTH_USER
AUTH_PASSWORD
LOGON_USER
REMOTE_USER
CERT_COOKIE
CERT_FLAGS
CERT_ISSUER
CERT_KEYSIZE 128
CERT_SECRETKEYSIZE 2048
CERT_SERIALNUMBER
CERT_SERVER_ISSUER C=US, S=Arizona, L=Scottsdale, O="GoDaddy.com, Inc.", OU=certs.godaddy.com/repository, CN=Go Daddy Secure Certificate Authority - G2
CERT_SERVER_SUBJECT OU=Domain Control Validated, CN=ourdomain.com
CERT_SUBJECT
CONTENT_LENGTH 161
CONTENT_TYPE application/json
GATEWAY_INTERFACE CGI/1.1
HTTPS on
HTTPS_KEYSIZE 128
HTTPS_SECRETKEYSIZE 2048
HTTPS_SERVER_ISSUER C=US, S=Arizona, L=Scottsdale, O="GoDaddy.com, Inc.", OU=certs.godaddy.com/repository, CN=Go Daddy Secure Certificate Authority - G2
HTTPS_SERVER_SUBJECT OU=Domain Control Validated, CN=ourdomain.com
INSTANCE_ID 2
INSTANCE_META_PATH /LM/W3SVC/2
LOCAL_ADDR 192.168.20.29
PATH_INFO /SearchIndex.axd
PATH_TRANSLATED D:\WebSites\CustomerPortal\Samples\MasterPortal\SearchIndex.axd
QUERY_STRING
REMOTE_ADDR 192.168.10.69
REMOTE_HOST 192.168.10.69
REMOTE_PORT 61377
REQUEST_METHOD POST
SCRIPT_NAME /SearchIndex.axd
SERVER_NAME ourdomain.com
SERVER_PORT 443
SERVER_PORT_SECURE 1
SERVER_PROTOCOL HTTP/1.1
SERVER_SOFTWARE Microsoft-IIS/8.5
URL /SearchIndex.axd
HTTP_CONTENT_LENGTH 161
HTTP_CONTENT_TYPE application/json
HTTP_EXPECT 100-continue
HTTP_HOST ourdomain.com
________________________________________
Version Microsoft .NET Framework :4.0.30319; Version ASP.NET :4.6.1069.1
________________________________________

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System.Xml.Linq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
System.Xml.resources, Version=4.0.0.0, Culture=fr, PublicKeyToken=b77a5c561934e089
Validation, Version=2.0.0.0, Culture=neutral, PublicKeyToken=2fc06f0d701809a7
WebGrease, Version=1.6.5135.21930, Culture=neutral, PublicKeyToken=31bf3856ad364e35
WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35

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