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Microsoft Dynamics CRM (Archived)

Best way to make changes in production

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Posted on by 10

Hi,

For small changes like new workflow creation, adding one field, etc what would be the best way suggested.

Make a solution for each (small thing) within the production and publish.

As small changes can be made at - production customization area

but how we can mitigate risk that (once we hit publish / publish all) then any unsaved changes not to be published / affect environment ?

Or

will making a solution in Dev/ sandbox, export as managed and deploy at prod can ever affect existing configs of particular entity?

Use case:

There is a lead object with 50 custom fields, 5 scripts, ....

One custom field need to be added and one workflow.

Thanks

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I have the same question (0)
  • Palani Profile Picture
    196 on at

    Hi Mughal,

    As far as I have seen, you can make such changes on a Dev/Sandbox instance and create a solution with just the subcomponents that are modified to that solution.  Later, you can export it as a managed or unmanaged solution and import to Production org.  Further down the line, you can use version control and build pipeline features (Azure Dev Ops) to automate this.  

    Here's a link for Azure DevOps:

    blogs.msdn.microsoft.com/.../introduction-to-devops-for-dynamics-365-customer-engagement-using-yaml-based-azure-pipelines

    Regards,

    Palani K.B.

  • Suggested answer
    Charles Abi Khirs Profile Picture
    3,569 on at

    Hello Mughal,

    It is highly recommend to add your new functionalities on a dev environment (Adding workflows, creating fields, views, forms...) because making customizations on production might directly affect your prod data, especially if your customizations didn't went as expected.

    Thus, it is always to follow the best practice to add your changes in a solution on the dev, test your changes on the testing instance and finally import them into the prod instance.

    You can create new solution and add only the customizations done and as per Palani mentioned, you can work with solution versioning.

    Hope this helps!

    If found useful, please mark it as verified in order to help other community members.

    Charles Abi Khirs.

  • Suggested answer
    Adrian Begovich Profile Picture
    1,027 Moderator on at

    Hi Mughal,

    The best practice is to create a minimal solution in your Dev instance containing only the components you have updated. Then export the solution and import it into your Test, UAT, and Production instances.

  • Suggested answer
    Alok Singh Profile Picture
    910 on at

    Hi Mughal,

    The recommendation is to create a solution in Dev environment and add the required components in the solution. Export the solution from Dev and import into any of the testing environment, if you have any, otherwise test the functionality change is on Dev environment.  Once you tested properly then deploy the solution on Prod.

    This will ensure that all the environments have the same customization and configuration.

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