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Microsoft Dynamics CRM (Archived)
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Multiple Discounts Per Sales Order

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Posted on by 155

I have a business requirement and I'm trying to determine if it can be met OOTB.

The scenario is this: you have two products on a Sales Order and you wish to have two different discounts applied to each product. For example, product A gets a 10% discount and product B gets a 20% discount.

Is this possible out of the box? I'm using D365 8.2.

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  • Verified answer
    MihirShah Profile Picture
    4,036 on at

    Currently OOTB you can add manual $ amount in the discount (for example when adding Products to an Order).

    To do a % discount for each product will require some configuration / workflows to be written.

    A simple task for CRM consultant.

  • Community Member Profile Picture
    on at

    You might be able to do your manual discount % if you go to product A in the order and add a discount there. I know you can do a dollar amount manually, no sure about discount. Unfortunately, I can't remember what pricing options are on the product...

    Last month I worked on a custom developed plugin concerning order pricing, using manual percent discounts as well as applying total order discounts itemized for each product. It was a tricky one to get tax calculations to play nice with all the math going on in the background

  • Suggested answer
    tuscaroratech Profile Picture
    155 on at

    Thanks Mihir, I think I'll use the manual discount % route.

  • tuscaroratech Profile Picture
    155 on at

    Thanks aworden7!

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