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Microsoft Dynamics CRM (Archived)

Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' after upgrade to CRM 2016 SP1

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We upgraded CRM from 2015 to 2016 SP1. CRM Outlook client crashes and is very slow.

There are many entries with: "Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']'"

Did someone experienced this error? How to fix ut? It is getting critical for our client.

Full stuck:

# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2016-08-13 12:23:46.473
# Categories: *:Verbose
# Schedule: No registry key - using default value: Daily
# ComputerName: LNOR010391
# CRMVersion: 8.0.0000.1088
[2016-08-13 12:23:46.473] Process:outlook |Thread:7060 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | COutlookItemFinder::HrInitialize File: c:\bt\155134\src\core\application\outlook\addin\outlookitemfinder.cpp Line: 152
>OutlookItemFinder successfully initialized
[2016-08-13 12:23:46.473] Process:outlook |Thread:2480 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 19
[2016-08-13 12:23:46.473] Process:outlook |Thread:2480 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 23
[2016-08-13 12:23:46.473] Process:outlook |Thread:2480 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::Starting handling thread. Function: CMAPIEventsListener::RunCallbackInternal File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 586
[2016-08-13 12:23:46.473] Process:outlook |Thread:2480 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 50
[2016-08-13 12:23:46.473] Process:outlook |Thread:2480 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 57
[2016-08-13 12:23:46.473] Process:outlook |Thread:9404 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 19
[2016-08-13 12:23:46.473] Process:outlook |Thread:9404 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 23
[2016-08-13 12:23:46.473] Process:outlook |Thread:9404 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CEmailTagger::Starting tagging thread. Function: CEmailTagger::RunCallbackInternal File: c:\bt\155134\src\core\application\outlook\addin\emailtagger.cpp Line: 185
[2016-08-13 12:23:46.473] Process:outlook |Thread:9404 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 50
[2016-08-13 12:23:46.473] Process:outlook |Thread:9404 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 57
[2016-08-13 12:23:46.473] Process:outlook |Thread:8780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 19
[2016-08-13 12:23:46.473] Process:outlook |Thread:8780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 23
[2016-08-13 12:23:46.473] Process:outlook |Thread:8780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CEmailBackgroundSend::Starting email background send thread. Function: CEmailBackgroundSend::RunCallbackInternal File: c:\bt\155134\src\core\application\outlook\addin\emailbackgroundsend.cpp Line: 139
[2016-08-13 12:23:46.473] Process:outlook |Thread:8780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 50
[2016-08-13 12:23:46.473] Process:outlook |Thread:8780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 57
[2016-08-13 12:23:46.473] Process:outlook |Thread:8992 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 19
[2016-08-13 12:23:46.473] Process:outlook |Thread:8992 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 23
[2016-08-13 12:23:46.473] Process:outlook |Thread:8992 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CEmailBackgroundReceive::Starting email background receive thread. Function: CEmailBackgroundReceive::RunCallbackInternal File: c:\bt\155134\src\core\application\outlook\addin\emailbackgroundreceive.cpp Line: 206
[2016-08-13 12:23:46.473] Process:outlook |Thread:8992 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 50
[2016-08-13 12:23:46.473] Process:outlook |Thread:8992 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 57
[2016-08-13 12:23:46.473] Process:outlook |Thread:9260 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 19
[2016-08-13 12:23:46.473] Process:outlook |Thread:9260 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 23
[2016-08-13 12:23:46.489] Process:outlook |Thread:3492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 19
[2016-08-13 12:23:46.489] Process:outlook |Thread:3492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 23
[2016-08-13 12:23:46.489] Process:outlook |Thread:3492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 50
[2016-08-13 12:23:46.489] Process:outlook |Thread:3492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 57
[2016-08-13 12:23:46.489] Process:outlook |Thread:3492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | COutlookSyncManager::Starting background sync thread. Function: COutlookSyncManager::BackgroundSyncInternal File: c:\bt\155134\src\core\application\outlook\addin\outlooksyncmanager.cpp Line: 943
[2016-08-13 12:23:46.489] Process:outlook |Thread:7060 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key SuppressNonPrimaryClientMessage failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:46.489] Process:outlook |Thread:7060 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key ShowNotPrimaryClientMessage failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:46.489] Process:outlook |Thread:7060 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key DelegateMailboxEnabled failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:46.567] Process:outlook |Thread:9260 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Uninitializing COM. Function: CComAutoInitializer::~CComAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 29
[2016-08-13 12:23:46.567] Process:outlook |Thread:9260 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Uninitialized COM. Function: CComAutoInitializer::~CComAutoInitializer File: c:\bt\155134\src\core\application\outlook\addin\ComSupport.h Line: 32
[2016-08-13 12:23:47.396] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Starting UI Initilization. Function: CAddin::HrInitializeUI File: c:\bt\155134\src\core\application\outlook\addin\outlookui.cpp Line: 52
[2016-08-13 12:23:47.427] Process:outlook |Thread:7060 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | IRibbonUI::InvalidateRibbonControl('(null)') Function: RibbonManager::InvalidateRibbonControl File: c:\bt\155134\src\core\application\outlook\addin\ribbonmanager.cpp Line: 61
[2016-08-13 12:23:47.427] Process:outlook |Thread:7060 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | IRibbonUI::InvalidateRibbonControl('(null)') Function: RibbonManager::InvalidateRibbonControl File: c:\bt\155134\src\core\application\outlook\addin\ribbonmanager.cpp Line: 61
[2016-08-13 12:23:47.427] Process:outlook |Thread:7060 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Enable' State execution SUCCEED.OrganizationName='CRM', OrganizationId='{E36E3D03-EAC4-E311-9264-00155D70050C}' Function: CStateEngine::Execute File: c:\bt\155134\src\core\application\outlook\addin\stateengine.cpp Line: 83
[2016-08-13 12:23:47.427] Process:outlook |Thread:7060 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Value of bInitialized 1 Function: CAddinStateManager::HrClientInitMutex File: c:\bt\155134\src\core\application\outlook\addin\addinstatemanager.cpp Line: 455
[2016-08-13 12:23:47.427] Process:outlook |Thread:7060 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Creating Client Init Mutex Function: CAddinStateManager::HrClientInitMutex File: c:\bt\155134\src\core\application\outlook\addin\addinstatemanager.cpp Line: 459
[2016-08-13 12:23:47.443] Process:outlook |Thread:3592 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:47.443] Process:outlook |Thread:3592 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key StateManagerPollInterval failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:47.490] Process:outlook |Thread:8992 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | BackgroundReceive PollingPeriod set via organization cache to 600000. Function: CEmailBackgroundReceive::HrGetBackgroundReceiveConfigurationServer File: c:\bt\155134\src\core\application\outlook\addin\emailbackgroundreceive.cpp Line: 1415
[2016-08-13 12:23:47.490] Process:outlook |Thread:8992 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Called for regkey: TagPollingTime. Function: GetInitialPollingPeriod File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 646
[2016-08-13 12:23:47.490] Process:outlook |Thread:8992 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Current time set to UTC time: 2016-08-13T10:23:47. Function: GetInitialPollingPeriod File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 659
[2016-08-13 12:23:47.490] Process:outlook |Thread:8992 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reg key TagPollingTime contains UTC time: 2016-08-13T10:13:57. Function: HrGetTimeFromRegistry File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 625
[2016-08-13 12:23:47.490] Process:outlook |Thread:8992 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initial background receive sync set to 10000 milliseconds. Function: CEmailBackgroundReceive::Run File: c:\bt\155134\src\core\application\outlook\addin\emailbackgroundreceive.cpp Line: 266
[2016-08-13 12:23:47.490] Process:outlook |Thread:8780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | BackgroundReceive PollingPeriod set via organization cache to 600000. Function: CEmailBackgroundSend::HrGetBackgroundSendConfigurationServer File: c:\bt\155134\src\core\application\outlook\addin\emailbackgroundsend.cpp Line: 589
[2016-08-13 12:23:47.490] Process:outlook |Thread:8780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Called for regkey: BackgroundSendLastUpdateTime. Function: GetInitialPollingPeriod File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 646
[2016-08-13 12:23:47.490] Process:outlook |Thread:8780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Current time set to UTC time: 2016-08-13T10:23:47. Function: GetInitialPollingPeriod File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 659
[2016-08-13 12:23:47.490] Process:outlook |Thread:8780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetInitialPollingPeriod File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 666
>hr = 0x80004005
[2016-08-13 12:23:47.490] Process:outlook |Thread:8780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initial background send sync set to 30000 milliseconds. Function: CEmailBackgroundSend::Run File: c:\bt\155134\src\core\application\outlook\addin\emailbackgroundsend.cpp Line: 195
[2016-08-13 12:23:47.521] Process:outlook |Thread:9404 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Called for regkey: TagLastUpdateTime. Function: GetInitialPollingPeriod File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 646
[2016-08-13 12:23:47.521] Process:outlook |Thread:9404 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Current time set to UTC time: 2016-08-13T10:23:47. Function: GetInitialPollingPeriod File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 659
[2016-08-13 12:23:47.521] Process:outlook |Thread:9404 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetInitialPollingPeriod File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 666
>hr = 0x80004005
[2016-08-13 12:23:47.521] Process:outlook |Thread:9404 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initial email tagger sync set to 30000 milliseconds. Function: CEmailTagger::Run File: c:\bt\155134\src\core\application\outlook\addin\emailtagger.cpp Line: 263
[2016-08-13 12:23:48.503] Process:outlook |Thread:3492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Called for regkey: OutlookLastUpdateTime. Function: GetInitialPollingPeriod File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 646
[2016-08-13 12:23:48.503] Process:outlook |Thread:3492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Current time set to UTC time: 2016-08-13T10:23:48. Function: GetInitialPollingPeriod File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 659
[2016-08-13 12:23:48.503] Process:outlook |Thread:3492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reg key OutlookLastUpdateTime contains UTC time: 2016-08-13T10:13:58. Function: HrGetTimeFromRegistry File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 625
[2016-08-13 12:23:48.503] Process:outlook |Thread:3492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initial outlook sync set to 310 seconds. Function: COutlookSyncManager::SyncToOutlook File: c:\bt\155134\src\core\application\outlook\addin\outlooksyncmanager.cpp Line: 991
[2016-08-13 12:23:48.503] Process:outlook |Thread:3492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | COutlookSyncManager::SyncToOutlook starting timer for 310 seconds Function: COutlookSyncManager::SyncToOutlook File: c:\bt\155134\src\core\application\outlook\addin\outlooksyncmanager.cpp Line: 1000
[2016-08-13 12:23:51.435] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | IRibbonUI::InvalidateRibbonControl('(null)') Function: RibbonManager::InvalidateRibbonControl File: c:\bt\155134\src\core\application\outlook\addin\ribbonmanager.cpp Line: 61
[2016-08-13 12:23:51.528] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | IRibbonUI::InvalidateRibbonControl('(null)') Function: RibbonManager::InvalidateRibbonControl File: c:\bt\155134\src\core\application\outlook\addin\ribbonmanager.cpp Line: 61
[2016-08-13 12:23:51.872] Process:outlook |Thread:3592 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:51.872] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Initialize' State is going to execute. OrganizationName='CRM', OrganizationId='{E36E3D03-EAC4-E311-9264-00155D70050C}' Function: CStateEngine::Execute File: c:\bt\155134\src\core\application\outlook\addin\stateengine.cpp Line: 73
[2016-08-13 12:23:51.872] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:51.887] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Initialize' State execution SUCCEED.OrganizationName='CRM', OrganizationId='{E36E3D03-EAC4-E311-9264-00155D70050C}' Function: CStateEngine::Execute File: c:\bt\155134\src\core\application\outlook\addin\stateengine.cpp Line: 83
[2016-08-13 12:23:51.887] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Network' State is going to execute. OrganizationName='CRM', OrganizationId='{E36E3D03-EAC4-E311-9264-00155D70050C}' Function: CStateEngine::Execute File: c:\bt\155134\src\core\application\outlook\addin\stateengine.cpp Line: 73
[2016-08-13 12:23:51.887] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:51.996] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Network' State execution SUCCEED.OrganizationName='CRM', OrganizationId='{E36E3D03-EAC4-E311-9264-00155D70050C}' Function: CStateEngine::Execute File: c:\bt\155134\src\core\application\outlook\addin\stateengine.cpp Line: 83
[2016-08-13 12:23:51.996] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'CrmServer' State is going to execute. OrganizationName='CRM', OrganizationId='{E36E3D03-EAC4-E311-9264-00155D70050C}' Function: CStateEngine::Execute File: c:\bt\155134\src\core\application\outlook\addin\stateengine.cpp Line: 73
[2016-08-13 12:23:51.996] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:52.46] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'CrmServer' State execution SUCCEED.OrganizationName='CRM', OrganizationId='{E36E3D03-EAC4-E311-9264-00155D70050C}' Function: CStateEngine::Execute File: c:\bt\155134\src\core\application\outlook\addin\stateengine.cpp Line: 83
[2016-08-13 12:23:52.46] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Online' State is going to execute. OrganizationName='CRM', OrganizationId='{E36E3D03-EAC4-E311-9264-00155D70050C}' Function: CStateEngine::Execute File: c:\bt\155134\src\core\application\outlook\addin\stateengine.cpp Line: 73
[2016-08-13 12:23:52.46] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:52.46] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Online' State execution SUCCEED.OrganizationName='CRM', OrganizationId='{E36E3D03-EAC4-E311-9264-00155D70050C}' Function: CStateEngine::Execute File: c:\bt\155134\src\core\application\outlook\addin\stateengine.cpp Line: 83
[2016-08-13 12:23:52.46] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Enable' State is going to execute. OrganizationName='CRM', OrganizationId='{E36E3D03-EAC4-E311-9264-00155D70050C}' Function: CStateEngine::Execute File: c:\bt\155134\src\core\application\outlook\addin\stateengine.cpp Line: 73
[2016-08-13 12:23:52.46] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:52.89] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key SuppressNonPrimaryClientMessage failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:52.89] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key ShowNotPrimaryClientMessage failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:52.89] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key DelegateMailboxEnabled failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:52.105] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | IRibbonUI::InvalidateRibbonControl('(null)') Function: RibbonManager::InvalidateRibbonControl File: c:\bt\155134\src\core\application\outlook\addin\ribbonmanager.cpp Line: 61
[2016-08-13 12:23:52.105] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | IRibbonUI::InvalidateRibbonControl('(null)') Function: RibbonManager::InvalidateRibbonControl File: c:\bt\155134\src\core\application\outlook\addin\ribbonmanager.cpp Line: 61
[2016-08-13 12:23:52.105] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Enable' State execution SUCCEED.OrganizationName='CRM', OrganizationId='{E36E3D03-EAC4-E311-9264-00155D70050C}' Function: CStateEngine::Execute File: c:\bt\155134\src\core\application\outlook\addin\stateengine.cpp Line: 83
[2016-08-13 12:23:52.105] Process:outlook |Thread:8428 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Value of bInitialized 1 Function: CAddinStateManager::HrClientInitMutex File: c:\bt\155134\src\core\application\outlook\addin\addinstatemanager.cpp Line: 455
[2016-08-13 12:23:52.105] Process:outlook |Thread:3592 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:52.105] Process:outlook |Thread:3592 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key StateManagerPollInterval failed Function: FReadDWORDRegKeyValue File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 226
[2016-08-13 12:23:53.17] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.TabSearch Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.33] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:53.72] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.TabSearch Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.72] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:53.121] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.121] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.121] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.121] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.137] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Opportunity Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.137] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:53.168] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Lead Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.168] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:53.168] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Case Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.168] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:53.168] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Actions.Menu.AddConnection.Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.168] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:53.168] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ViewInCrm Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.168] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:53.620] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.TabSearch Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.620] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:53.635] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.635] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.651] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.651] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.651] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Opportunity Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.651] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:53.651] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Lead Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.666] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:53.682] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Case Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.682] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:53.682] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Actions.Menu.AddConnection.Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.682] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:53.682] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ViewInCrm Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:53.682] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:55.205] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.205] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.205] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.205] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.205] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.220] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.220] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.220] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.220] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.220] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.220] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.220] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.220] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.220] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.220] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:55.220] Process:outlook |Thread:0588 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:56.304] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.DynamicMenu.NewActivity.CrmTab Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.304] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.DynamicMenu.NewActivity.CrmTab']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:56.304] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for mnu_item_email_crmtab Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.304] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for mnu_item_phonecall_crmtab Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.304] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for mnu_item_appt_crmtab Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.304] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.DynamicMenu.NewRecord.CrmTab Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.320] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.DynamicMenu.NewRecord.CrmTab']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:56.320] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for mnu_new_record.account_crmtab Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.320] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for mnu_new_record.contact_crmtab Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.320] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for mnu_new_record.lead_crmtab Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.320] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='mnu_new_record.lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433
[2016-08-13 12:23:56.320] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for mnu_olk_sync_Crm Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.335] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for mnu_olk_sync_Crm Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.335] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_offline_crmtab Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.335] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_offline_crmtab Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.351] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_online_CrmTab Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.351] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_online_CrmTab Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.351] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_advfind_Crm Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.351] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_advfind_Crm Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.351] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_folderbasedtracking_Crm Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.351] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_folderbasedtracking_Crm Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.366] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for mnu_helpContext_crmTab Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:23:56.912] Process:outlook |Thread:11184 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::OnStoreNotify() received a notification of type 16 Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\155134\src\core\application\outlook\addin\mapieventslistener.cpp Line: 491
[2016-08-13 12:23:57.505] Process:outlook |Thread:8992 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | BackgroundReceive PollingPeriod set via organization cache to 600000. Function: CEmailBackgroundReceive::HrGetBackgroundReceiveConfigurationServer File: c:\bt\155134\src\core\application\outlook\addin\emailbackgroundreceive.cpp Line: 1415
[2016-08-13 12:23:57.505] Process:outlook |Thread:8992 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reg key TagPollingTime set to UTC time: 2016-08-13T10:23:57. Function: SetTimeInRegistry File: c:\bt\155134\src\core\application\outlook\addin\..\Common\utility.h Line: 694
[2016-08-13 12:23:57.505] Process:outlook |Thread:8992 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | BackgroundReceive is disabled via registry. Function: CEmailBackgroundReceive::FCheckToRun File: c:\bt\155134\src\core\application\outlook\addin\emailbackgroundreceive.cpp Line: 1335
[2016-08-13 12:23:57.505] Process:outlook |Thread:8992 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | FCheckToRun for BackgroundReceive = 0 Function: CEmailBackgroundReceive::Run File: c:\bt\155134\src\core\application\outlook\addin\emailbackgroundreceive.cpp Line: 327
[2016-08-13 12:23:59.631] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | IRibbonUI::InvalidateRibbonControl('(null)') Function: RibbonManager::InvalidateRibbonControl File: c:\bt\155134\src\core\application\outlook\addin\ribbonmanager.cpp Line: 61
[2016-08-13 12:23:59.631] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CExplorerEventsRoot::FolderSwitchInternal File: c:\bt\155134\src\core\application\outlook\addin\explorerevents.cpp Line: 267
>hr = 0x80070057
[2016-08-13 12:24:01.78] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.TabSearch Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 2006
[2016-08-13 12:24:01.78] Process:outlook |Thread:1780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\155134\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 433 

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  • Ben B Profile Picture
    5 on at
    RE: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' after upgrade to CRM 2016 SP1

    Hi Oleksandr,

    From the logs, I can see that your CRM Client for Outlook version is 8.0.0000.1088 and your CRM Online is on 2016 SP1. Make sure your CRM Client for Outlook is also on 2016 SP1.

    Regards,

    Benoj B

  • yleclerc Profile Picture
    1,549 on at
    RE: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' after upgrade to CRM 2016 SP1

    Did you ever find a solution? We are dealing with the same issue. We updated the Client to the latest version and we still have the same problem.

    CRM Version: 8.2.5.4

    Outlook Addin version: 8.2.0002.0137

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