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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Incorrect Tax Amount o...
Microsoft Dynamics GP (Archived)

Incorrect Tax Amount on some Service Calls

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Posted on by Jay The Wizard 1,914

Hello,

I trust that you are all well.

I have a situation with the Field Service module in GP.

Some of the Tax amounts on the service calls are incorrect. They also show incorrect in the table (SVC00200).

This doe not show for all the records, just some of them.

If i call up the Service Call Entry and click on the TOTALS button at the bottom right and go out of the record, then the amounts then become correct.

I have run reconcile and checklinks on all series and on the Field Service module, but this does not fix the issue.

Has anyone experienced this is there a way to fix this apart from going into each record and clicking on the TOTALS button?

Regards,

Jay

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