Supply chain | Supply Chain Management, Commerce

Requested shipping date is in the past

(0) Share

Report

Posted on by Michelk

Our company is an e-commerce site.

Finance & Operations Two-level intercompany chain.

Entity A/Website – Sells to external customers, but has no stock. This entity buys from entity B.

Entity B – Sells only to entity A.

An order is placed online and creates a SO in F&O (entity A). Requested ship date and Requested receipt date is set to date of creation.

If all custom criteria are met a purchase order / intercompany sales order is automatically created for entity B.

We use several hold codes that prevent the creation of a purchase order depending on these criteria (correct address, vat number, prepayment,...)

Some hold codes will only be cleared the next day or somewhat days later. This is done manually or through power automate.

However when clearing the hold codes after set receipt date, the SO cannot be completed and an error occurs: requested shipping date is in the past and operation stopped - neither purchase orders nor intercompany sales orders have been created.

Is there an option to lift this Requested Shipping Date restriction or is it necessary to always update this date?

Thank you!

All responses (5)

Answers (0)

JP-25021243-0 12 on at

Like (0)

Report

Requested shipping date is in the past

Hi Michelk

Did you find a solution for this topic?

br Jonas
Michelk 14 on at

Like (0)

Report

RE: Requested shipping date is in the past

Hi Danny

Delivery date control is set to none in both companies. I already tried different options with this but has no effect.

It seems Delivery date control only sets the initial delivery date when placing the order or to manually simulate a new delivery date but has no influence on completing an order when the date has expired.

Same error with and without Confirmed ship/receipt date filled in.
Suggested answer

Danny Bilodeau 4,335 Moderator on at

Like (0)

Report

RE: Requested shipping date is in the past

Hi MichelK,

Check to see whether you have Delivery Date COntrol setup to a value other than 'None' in Compagnie A or B. Again, make it fully permissive and clamp down as necessary. I think the eCommerce company setup is the one that stops the interco Purchase Order from being created.

Danny
Michelk 14 on at

Like (0)

Report

RE: Requested shipping date is in the past

Hi Danny

Thank you for your reply.

The parameters in both entities are set to recalculate always as in your example but does not make a difference.
Suggested answer

Danny Bilodeau 4,335 Moderator on at

Like (0)

Report

RE: Requested shipping date is in the past

Hi MichelK,

Not sure if that will make a difference, but could you check these setups in Account Receivable parameters and Procurement and Sourcing Parameters (in both Entities): Make them as permissive as possible in both A & B and if that works tighten the controls as necessary