web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Requested shipping date is in the past

(0) ShareShare
ReportReport
Posted on by 14

Hi

Our company is an e-commerce site. 

Finance & Operations Two-level intercompany chain.

Entity A/Website – Sells to external customers, but has no stock. This entity buys from entity B.

Entity B – Sells only to entity A.

An order is placed online and creates a SO in F&O (entity A). Requested ship date and Requested receipt date is set to date of creation.

If all custom criteria are met a purchase order / intercompany sales order is automatically created for entity B.
We use several hold codes that prevent the creation of a purchase order depending on these criteria (correct address, vat number, prepayment,...)
Some hold codes will only be cleared the next day or somewhat days later. This is done manually or through power automate.
However when clearing the hold codes after set receipt date, the SO cannot be completed and an error occurs: requested shipping date is in the past and operation stopped - neither purchase orders nor intercompany sales orders have been created.
Is there an option to lift this Requested Shipping Date restriction or is it necessary to always update this date?
Thank you!
I have the same question (0)
  • Suggested answer
    Danny Bilodeau Profile Picture
    4,934 Super User 2026 Season 1 on at

    Hi MichelK,

    Not sure if that will make a difference, but could you check these setups in Account Receivable parameters and Procurement and Sourcing Parameters  (in both Entities):  Make them as permissive as possible in both A & B and if that works tighten the controls as necessary

    pastedimage1651772454079v1.pngpastedimage1651772620683v2.png

  • Michelk Profile Picture
    14 on at

    Hi Danny

    Thank you for your reply.  

    The parameters in both entities are set to recalculate always as in your example but does not make a difference.

  • Suggested answer
    Danny Bilodeau Profile Picture
    4,934 Super User 2026 Season 1 on at

    Hi MichelK,

    Check to see whether you have Delivery Date COntrol setup to a value other than 'None' in Compagnie A or B. Again, make it fully permissive  and clamp down as necessary.  I think the eCommerce company setup is the one that stops the interco Purchase Order from being created.

    pastedimage1651851247492v1.png

    Danny

  • Michelk Profile Picture
    14 on at

    Hi Danny

    Delivery date control is set to none in both companies. I already tried different options with this but has no effect.

    It seems Delivery date control only sets the initial delivery date when placing the order or to manually simulate a new delivery date but has no influence on completing an order when the date has expired.

    pastedimage1652083259406v2.png

    pastedimage1652083314310v3.png

    Same error with and without Confirmed ship/receipt date filled in.

  • JP-25021243-0 Profile Picture
    14 on at
    Hi Michelk 
     
    Did you find a solution for this topic?
     
    br Jonas 
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Mallesh Deshapaga Profile Picture

Mallesh Deshapaga 309

#2
Laurens vd Tang Profile Picture

Laurens vd Tang 248 Super User 2026 Season 1

#3
Syed Haris Shah Profile Picture

Syed Haris Shah 152 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans