Unable to connect to organisation with plug in registration tool

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Posted on by Niamh Stanley

Hi All,

I am trying to register a plug in onto my new v9 instance but after putting my credentials in I get my list of 2 instances, I choose my test one but then in returns to this screen.

7181.Capture.JPG

I am both a system admin and system customizer and I am unsure as to what is happening? any ideas?

Thanks

Niamh

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Community Member on at

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Please verify if your user is global system admin

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Niamh Stanley on at

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Hi,

I am not a global admin (if you mean an office 365 admin) but have previously been able to register plug ins on my other instance of which I am also not a global admin.

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Preeti Sharma 2,678 on at

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Hi,

Please check if you are using latest version of plugin registration tool as earlier versions does not support v9.

You can download latest version from nuget:

docs.microsoft.com/.../download-tools-nuget

Please check below community thread as well:

community.dynamics.com/.../749367

Hope this helps:)

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Niamh Stanley on at

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I am using the latest version.

I just downloaded this thinking it would solve the problem but it didn't. The product version is 9.0.0.9

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Refer this:

mscrm365.blogspot.sg/.../dynamics-crm-v9-connection-error-in.html

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Preeti Sharma 2,678 on at

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Hi,

Please check below link as well:

community.dynamics.com/.../418083

Thanks:)

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Niamh Stanley on at

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Hi,

I have tried the steps using Fiddler but when I follow these steps when I try to log into my organisation in the tool it doesn't let me enter my credentials it just does it automatically and then fails. Any idea why?

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Niamh Stanley on at

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I appreciate all the help guys I'm having no luck at the minute.

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