Hide the tab within Social Pane

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Posted on by Shakti Singh Rajput

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4760.pane.png

I want to hide or remove the Assistant and KB Records tab within social pane, because i really don't need these two tabs on social pane.

So, how can i hide/remove them?

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Indra Sheker 69 on at

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RE: Hide the tab within Social Pane

There is no supported way to customize the social pane.

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gdas 50,091 Moderator on at

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RE: Hide the tab within Social Pane

This is not possible in supported way.

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Mahendar Pal 45,095 on at

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RE: Hide the tab within Social Pane

Hello,

As suggested already no supported option is available, in case looking for unsupported changes,look for this post: community.dynamics.com/.../185017 but keep in mind these changes can break any time and not recommended.

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Nithya Gopinath 17,078 on at

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RE: Hide the tab within Social Pane

Hi Shakti,

The following unsupported way worked for me.

function HideSocialPaneTabs() { debugger; var t = window.parent.document.getElementById("header_notescontrol"); for (var i = 0; i < t.childElementCount; i++) { if (t.children[i].innerText == "ASSISTANT" || t.children[i].innerText == "KB RECORDS") { t.children[i].style.display = 'none'; } } }

Hope this helps.

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Shakti Singh Rajput 958 on at

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RE: Hide the tab within Social Pane

Thanks Gopinath,

It works, thanks for help.

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Community Member on at

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RE: Hide the tab within Social Pane

Nothing wrong with using the API via JavaScript as Gopinath has shown.

People seem to be getting hung up on supported/unsupported.

OK, it won't do it out of the box - but the API IS SUPPORTED.

Microsoft release masses of information about it, about updates, about deprecations and required changes as well as providing backward-compatibility periods for any fundamental change - this is SUPPORT.

It just means you have to keep on top of it. The unsupported thing is bogus.

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Brad Sprigg 985 on at

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RE: Hide the tab within Social Pane

From https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/supported-extensions

All interaction with Dynamics 365 for Customer Engagement application pages must only be performed through the methods with the methods documented in the Client API Reference. Directly accessing the Document Object Model (DOM) of any Dynamics 365 for Customer Engagement application pages is not supported. The use of jQuery in form scripts and commands is not recommended. More information: Client scripting in Customer Engagement apps using JavaScript

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Community Member on at

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RE: Hide the tab within Social Pane

Good call Brad. I guess I should look at the code properly before going off on a rant.

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