Directed pick and put away is NOT turned on.
A warehouse scanner was used to move a quantity of an item from one bin to another - it uses the Item reclass journal on BC. It is item tracked so a lot of lines. For some reason, the transaction errored (a one-off) with the result that not all of the quantity of the item moved to the other bin. Example : 200 moved out of Bin A, only 100 came into Bin B.
Overall, the Inventory level is correct (based off Item ledger entries) but the warehouse entries is incorrect. Thus, I have a mismatch and an incorrect quantity on display in the Bins.
How can I correct this? No access to the warehouse Item journal as Directed pick and put away not enabled. Also, developer stated they cannot write directly to warehouse entries tables even with super permissions. Thus, kinda stuck in limbo.