bank deposit not showing in the bank reconciliation

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Posted on by Wei Ching Wong

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Hi Helpdesk,

I have entered the deposit through the bank transaction interface but the deposti transaction does not show up in bank reconciliation platform?

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Zille Hassan 430 on at

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Re: bank deposit not showing in the bank reconciliation

Have you posted the transaction ?

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Frank Hamelly | MVP... 46,619 Super User 2025 Season 2 on at

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Re: bank deposit not showing in the bank reconciliation

Did the transaction post properly? Did you get the Posting Journal with no errors on it? If so, I would run the Bank Transactions SmartList and see if it shows up there. It may have been posted to the wrong checkbook.

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sueconrod 337 on at

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Re: bank deposit not showing in the bank reconciliation

Did you remember to go to the window for Bank Deposits and create the deposit. Basically you have the transaction but the Bank Deposit window allows you to group transactions into a deposit that will then show up in Bank Reconciliation.

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Wei Ching Wong 200 on at

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Re: bank deposit not showing in the bank reconciliation

Yes, I am sure posted this transaction, as I can look up from Financial GL details as well as smartlist.

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Community Member on at

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Re: bank deposit not showing in the bank reconciliation

If the deposit is posted then please re-check "Cut-Off Date" whether that date includes your deposited transaction date or not?

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Wei Ching Wong 200 on at

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Re: bank deposit not showing in the bank reconciliation

dear all,

Thanks for the solution, managed to resolve by re-enter the amount in Bank Deposit Entry and post it.

Initially, I thought the with the key in in bank transaction screen, it would auto populate into bank reconciliation. But it is not.

To get the transaction appears in bank reconciliation, all the deposit have to re-enter in Bank Deposit entry.

Thank you.

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Frank Hamelly | MVP... 46,619 Super User 2025 Season 2 on at

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Re: bank deposit not showing in the bank reconciliation

Wei, the deposit should have posted to the Checkbook using the Bank Transaction Entry - that's why you have to choose a checkbook in that window. My guess is that the original transaction posted to the GL but not to the check book. Glad you have it corrected.

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Mirsad 5 on at

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RE: bank deposit not showing in the bank reconciliation

That solved the problem ... Thank you very much

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Mick Egan 3,561 on at

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RE: bank deposit not showing in the bank reconciliation

Another issue we found was that if the Bank Reconciliation Window created the Transactions for a Chequebook and then the Window Closed or Reconcilaition Deleted for the Chequebook, sometimes not all Transactions get removed from the CM00002 Table.

Then when you create another Bank Reconciliation a Deposit may appear to be missing.

We had to manually remove the Deposit from the CM00002 Table and create the Bank Reconcilation Transactions again.

Mick

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