Microsoft Dynamics CRM (Archived)

Plugin Registered for Organisation A is visible in new org B created in plugin registration tool

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Posted on by DivyaBharathi

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Recently i created a new orgnisation say D in crm 2016 onpremise,

i connected plugin registration tool for Org D but i could see the plugins and custom workflows registered for org B .

Also checked for other organisations A,C i could see the same plugins and workflows.

Ex.In org B there is SMS plugin triggered on case creation.I could see same sms plugin when i connect Org D but the sms is not triggered on case creation

Kindly let me know why am i seeing the plugins of other orgnization

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Adrian Begovich 1,032 Moderator on at

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Hi DivyaShankar,

It is likely that someone deployed the Plugins and Custom Workflows between the organisations.

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Alex Fun Wei Jie 33,628 on at

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Hi,

it is time to ask your teammate to see if anyone deployed the solution. can you check via solution?

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DivyaBharathi 245 on at

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Hi Wei ,thanks for the response i created the new organisation and its fresh i didn't import any solution in that organisation.

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Kokulan 18,054 on at

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Could you share any screen grabs please? I think your plugin registration tool is using some cached connection details and it still connects to your old instance.

When you connect to the instance, could you tick the option 'Display List of Organisations' - This way you can make sure you are connecting to the right one not to the default.

If it still does not fix the issue, i will clear the plugin registration tool config and dat file and try again and see if that fixes and also check the log file to see if you get any errors or more details logged in there

Hope this helps

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Rawish Kumar 13,758 on at

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In Addition to Kokulan's suggestion.

You can also try to clear credentials from creds manager of windows. Also delete the whole PRT folder from and try again : C:\Users\rawish.kumar\AppData\Roaming\Microsoft\Microsoft Dynamics365 Plug-in Registration Tool

I would lastly recommend you delete this PRT and get a new one from : docs.microsoft.com/.../download-tools-nuget

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