Purchase Requisition Workflow Error

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Posted on by Zain Mehmood

4,187 Most Valuable Professional

Hi,
I am receiving the following message while generating hierarchy based workflow.

Stopped (error): ClrInterop Exception: Exception has been thrown by the target of an invocation. Function 'ConvertAmountField()' has failed. X++ Exception: A currency to convert to is required to retrieve exchange rate information. at SysWorkflowHierarchyProvider-resolve .

I have found that a hot fix exists for the mobile expense report version.

KB 4043706"A currency to convert to is required to retrieve exchange rate information"

As of now, no hot fix related to this error of Purch req exist!

Let me know if anything weird with the setup or missing.

Any help would be appreciated!

Regards,

Zain

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Kasunpathirana 277 Most Valuable Professional on at

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Hi Zain,

Can you kindly please specify the D365 FinOps version and if it's cloud or on-premise.

Is this happening for all records or is it some specific scenario. Also error message sounds there is an issue in retrieving the exchange rate information. Did you had a look at is there any issue with setup.

Also I have found Issue 340195 - Resolved (KB number: 4512685) : Free text invoice error message “A currency to convert from is required to retrieve exchange rate information.” But it seems different issue error message looks bit same.

If all above is fine have a quick debug and see if there any pointers you can find if not recommend to log the case with Microsoft support.

Thanks,

Kasun

The reply is solely my personal opinion. It doesn't reflect my employer or Microsoft opinion.

my D365 related web site link is below

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Zain Mehmood 4,187 Most Valuable Professional on at

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Hi Kasun,

I have verified the setups, my accounting currency & reporting currency is USD. My PR approval amount is in USD. Exchange rate setup does not need to be accounted for this type in general.

Regards,

Zain

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Kasunpathirana 277 Most Valuable Professional on at

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Hi Zain,

Thanks for the reply.

Can you please let us know the version (cloud / on-premise) you have this issue ?

Do you have any customizations related to PR workflow ?

Also Is this happening for all records or is it for some specific scenario?

Are you able to provide related setups it may help to check on this further ?

If you already debug / found the reason for the issue please share in the community which can benefit others.

Thanks,

Kasun

The reply is solely my personal opinion. It doesn't reflect my employer or Microsoft opinion.

my D365 related web site link is below

D365Blog

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Verified answer

ME-04060639-0 9 on at

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Just assign a currency in the system parameter

Kindly mark my answer as verified.

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