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Unexpected Error : when creating a workflow.

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Posted on by Community Member Microsoft Employee

Hi All,

We have a requirement to create a Microsoft Dynamics 365 Process Workflow to update few custom fields in Account entity after qualifying a Lead and after creating a Account record. Please refer below the main information of the Workflow :

The issue is when I click on the "Set Properties" button to set field mapping it pops-up following error :

This error happens only when we try to update Account entity, it works fine with other entities.

Highly appreciate your help to resolve this issue.

Thanks

Lasantha

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meelamri 13,204 User Group Leader on at

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RE: Unexpected Error : when creating a workflow.

Hi Lasantha,

can you please provide the URL when the error occurs ?
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RakeshJ on at

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RE: Unexpected Error : when creating a workflow.

Hi Lasantha,

Please follow the article https://support.microsoft.com/en-us/help/4523940/workflow-designer-fails-to-load-after-entity-form-customization and confirm if you are still facing this issue.

Regards,

Rakesh

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Community Member Microsoft Employee on at

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RE: Unexpected Error : when creating a workflow.

I tried with Chrome and Edge browsers and same behavior on both.
Ibrazrilevic 90 on at

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RE: Unexpected Error : when creating a workflow.

Hi Lasantha,

Which browser are you using? Have you tried it in any other browsers? If so, which one?