web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested answer

Partner as an authorized reseller but unable to access ISV module

(0) ShareShare
ReportReport
Posted on by 5

We have developed an ISV module and we want to add it to the license of a customer that is not ours, so we have to do it through their partner adding him as an authorized reseller in the PSBC.

We've obtained his partner account number and assigned him as Authorized Resellers of the module for all product lines in "Developer Tools > Manage Authorized Resellers". But he is still unable to locate our module in his login.

May I know if there is any action missed to enable the partner to assign our objects' number range to customer's license? His customer is using Microsoft Dynamics 365 BC on premises.

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    on at
    RE: Partner as an authorized reseller but unable to access ISV module

    Hello,

    I think you need to ask this question within our Yammer group:

    learn.microsoft.com/.../readiness-ready-to-go

    Thank you.

  • Portable Intelligence Inc Profile Picture
    5 on at
    RE: Partner as an authorized reseller but unable to access ISV module

    Thank you for your reply. I've just submitted my e-mail address few times but not yet received registration e-mail reply. Will retry some hours later.

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,041 Moderator on at
    RE: Partner as an authorized reseller but unable to access ISV module

    You also have the option to create a operational support ticket through the MBS Partner site. The same site you use for handling licenses.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 4,237

#2
Nimsara Jayathilaka. Profile Picture

Nimsara Jayathilaka. 3,425

#3
Sumit Singh Profile Picture

Sumit Singh 2,907

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans