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Microsoft Dynamics CRM (Archived)

Why am I being asked to install Silverlight?

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Posted on by

So I need to start developing a Silverlight application. I build something extremely simply just to make sure it actually works in CRM.

Sure enough it fails.

I decide to import the managed demo solutions that come with the SDK. Surely they will work. Right? Wrong. Failed again.

Seriously.

So every time I try to preview the HTML container I get a big blue button that says "Install Silverlight". Well, clicking on it runs an installer that tells me it can't install because I already have it installed on my machine.

Okay. So at least now I am super-sure I have the software I need.

I try to preview the XAP file directly. I get a different blue button that also says "Install Silverlight".

Guess what happens when I try to place either of these Web Resources in a form. Yup. FAILED.

So... anybody out there know why?

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  • Community Member Profile Picture
    on at

    Have a look in Configuration Panel - Software and see which version of Silverlight you have installed on your machine. Uninstall all the versions you have there. Download the installer, close all your browsers and then run the installer

    let me know if that works

  • Verified answer
    David @ Skinny Software Profile Picture
    on at

    Realized it was because I was using IE in 64-bit mode. Many apologies.

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