web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Why am I being asked to install Silverlight?

(0) ShareShare
ReportReport
Posted on by

So I need to start developing a Silverlight application. I build something extremely simply just to make sure it actually works in CRM.

Sure enough it fails.

I decide to import the managed demo solutions that come with the SDK. Surely they will work. Right? Wrong. Failed again.

Seriously.

So every time I try to preview the HTML container I get a big blue button that says "Install Silverlight". Well, clicking on it runs an installer that tells me it can't install because I already have it installed on my machine.

Okay. So at least now I am super-sure I have the software I need.

I try to preview the XAP file directly. I get a different blue button that also says "Install Silverlight".

Guess what happens when I try to place either of these Web Resources in a form. Yup. FAILED.

So... anybody out there know why?

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    on at

    Have a look in Configuration Panel - Software and see which version of Silverlight you have installed on your machine. Uninstall all the versions you have there. Download the installer, close all your browsers and then run the installer

    let me know if that works

  • Verified answer
    David @ Skinny Software Profile Picture
    on at

    Realized it was because I was using IE in 64-bit mode. Many apologies.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans